Apartment, 3 Bedrooms, 2 Baths, (Sleeps 2-6)
Robert Antal & Teodor Tecsa
About Robert Antal & Teodor Tecsa
I am an IT professional, who enjoys outdoor activities.
Robert Antal & Teodor Tecsa purchased this Apartment in 2011
Why Robert Antal & Teodor Tecsa chose Kissimmee
Very clean unit, close to Disney World, with excellent facilities and amenities. This is a gated community, very well maintained.
What makes this Apartment unique
Gated community, very close to world class attractions in Orlando
100% refund for cancellations more than 60 days before check-in date.
A great stay at Windsor Palms!
We've just returned to the UK after a thoroughly enjoyable two week stay at this property in Windsor Palms.
The apartment is large, with 3 spacious bedrooms and more wardrobe space than you could ever need. The kitchen also has everything you could need, including dishwasher and a good sized fridge/refrigerator, as well as a great washing machine and tumble dryer that we made good use of.
There are TVs in all 3 bedrooms, as well as a modern flatscreen TV in the lounge, with 3 x leather sofas and plenty of space to eat around the dining table. 2 x good sized bathrooms, both with excellent showers, were also much appreciated by our family.
Windsor Palms itself has a lovely pool, good gym facility and on-site shop selling essentials. Parking was readily available right outside the property.
The owner, Robert, was very communicative prior to our arrival and available via email during our stay to answer any questions we had. A real bonus. We would happily stay here again. Thanks.
Not ready for guest
When we 1st arrived I noticed the a/c filter was grey with dust, the bathroom vent was full of dust (my wife has allergies so this is a HUGE ISSUE), the cable wasn’t working in one of the rooms which is a huge inconvenience for us, only 2 of the stove burners where working (the small ones ofcourse) we were missing a couple of blinds in the living room curtains. I’ve worked in hospitality for almost 10yrs these are basic things that should be ready before you welcome a guest to your establishment. Also we didn’t have enough toiletries for the duration of our stay. The contact person to his defense was timely although the cable issue was never corrected but that is something that should of been addressed before we arrived I shouldn’t have to take time away from my family to fix their issues. Also when we returned from our last night out one of the beds had ants crawling on it which led to that person having to sleep on the tiny living room couch. Overall I would of rather just stayed in a hotel or choose a different property. I feel the owner should have a walk through of the property with his maintenance person and fix all issues before they allow anyone staying and share our bad experience.
It is very unfortunate to hear/read about the issues you have experienced. We would have loved to hear more about them during your stay. Unfortunately you had a very short stay (3days) and the problem with the burner and the TV not working in one of the bedrooms could not be addressed.
As I mentioned to you (in our text messages) the Comcast technician was available only upon your departure, and you have mentioned this is more of an inconvenience, not a big issue. We tried hard to address this problem with remote support from Comcast, but it was a device failure which was fixed on Jan22nd, by Comcast.
The burner and the one TV (but all other TVs working fine) issue have been fixed. Unfortunately not during your short stay. Someone with 10years experience in hospitality industry would understand the hardware failures take more time to fix.
VERY IMPORTANT: For the filter and allergies, we really wished we would have heard from you before. We take this very SERIOUSLY, and so should you. The fact that it was NEVER MENTIONED raises BIG QUESTIONS ABOUT THE ACCURACY AND OBJECTIVENESS OF YOUR REVIEW.
Good for the price!
The property was good and convenient to area attractions. Amenities were nice. The apartment itself was nice although I had a hard time figuring out the TV with the four remotes. The couches could use an update but all in all it was a good stay.
Thank you for your feedback, we appreciate it. We are going to update the couches ASAP.
Just an update to previous response, the couches have been replaced.
Nice and close to Disney
Perfect size for small family, located in a beatiful area
Very comfortable and close to the Disney properties.
This was perfect for our family of six! We very much enjoyed our stay. Robert was very accommodating and I always received a quick response when I contacted him. Thank you for all the comforts of home!
My family and I stayed for 18 nights. The apartment is comfortable, clean, well equipped, cozy, the condo is safe, quiet, very pleasant. Great location, close to Disney parks. The owner is very attentive. We really enjoyed our stay!
tennis court ,volleyball sand court on site