Ultra Quiet Boulder Bay Location~Minutes to Village Shops, Ski Resorts & Stores
Big Bear Vacations
About Big Bear Vacations
WHAT TO EXPECT FROM A BIG BEAR VACATIONS PROPERTY~ Big Bear Vacations is the premier full-service vacation and cabin rental management agency in beautiful Big Bear Lake. With over 20 years of knowledge and experience, we provide top-notch services and products to our valued owners and guests, from the moment you reserve one of our homes you will be provided with personal and timely communications regarding your stay with us. All of our properties are professionally cleaned and inspected prior to your arrival here at our office and we are dedicated to providing you with the BEST experience possible while you are staying with us! *Please note: The City of Big Bear Lake requires a face-to-face check-in here at our local Big Bear Vacations office. The Credit Card and ID used to make the reservation with us MUST be present at check-in unless otherwise arranged with a Big Bear Vacations representative. Big Bear Vacations has a minimum age requirement of 21 years old and will not release property keys to any person authorized for check-in not meeting this requirement.
Minimum age of primary renter:21
Max guests:4 (sleeps up to 4 adults)
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
The service we recieved from the staff was excellent
I took my family on a Big Bear Vacation. The service we recieved from the staff was excellent. My complaint was about the property and it's cleanliness. Also the fact that there was no WiFi connection. For those 2 main reasons I give the the whole experience at this property 2 thumbs down. I WOULD NOT recommend this property to anyone especially at the price that I paid for it.
We are sorry you had this experience. This is not our standard. I do hope you you filled out a Guest Stay Concern form at check out. Big Bear Vacations does try to make things right when they go wrong. We Care!