This review was submitted before 2018 and has not been verified.
2/10 Terrible
patricia h., Livingston
11 Dec 2014
Beautiful Condo...But Holiday From Hell
Firstly we would like to say this is a Beautiful condo and everything we had hoped for, when we first contacted the owners they where helpful and even gave a discount on our request.
On arriving for our month stay everything seemed to be perfect, until we realised the Air conditioning was not working, we contacted the owners to be told they could not understand what had gone wrong, but they would get someone out but it would cost them a call out charge of a 100 dollars, this seemed a little strange that they needed to tell me this.
However Dave the owner did get someone out who sorted the problem, we where then told that the maintenance man from the Condo association would be coming to check the Ac out also and we would need to be there, which we did this was now into the 3rd day of our stay and on the same day this is when the real problems started.
The condo directly 2 below us was having new doors etc installed and the noise was terrible, the maintenance man told us it would last for 1 day, well that 1 day nearly continued throughout our whole holiday there was major drilling starting every morning at 8 am this would vibrate right up to the penthouse, the owners where contacted time and time again and i had to resend emails to them which all they seemed to do was blame the condo assocaition, they did not want to take responsibility and even reminded us that we got a discount, so it seems we should have to put up with our vacation being ruined due to us getting that diacount . There was Workmen digging up around the pool, drainage work being done, we could not get our car out one day or back in, we would have to give the workmen 1 hours notice to get our car out and even then they looked at us as if we where the inconvenience.
the security gates where left open for a fortnight and the jacuzzi was also out of use for a fortnight..... then the condo directly below us was having more work, concreting and waterproofing and the owner of this condo who is also the secretary of the condo association advised us that the work would be going on for a couple of days and we should make ourselves scarce due to the noise.
This i thought was a disgrace to be told when you come on vacation, to make yourself scarce due to work being done is totally unacceptable, and more so when the work carried on for over a week and also at this time the Geothermal was being installed for the pool ....yes the condo is lovely, but the owners allowed our vacation to be ruined
