This review was submitted before 2018 and has not been verified.
6/10 Okay
Lynne J., Bangor, County Down
3 Oct 2017
Let down
We didn't know if our holiday would happen as hurricane irma hit Florida 10 days before we were due to arrive.. I was very concerned about the condition of the villa .I was told that there was damage to the netting round the pool but the owner would have it patched up for our arrival to which it wasnt..I then emailed 3 days later to be told that there was miscommunication with the management company and that he couldn't say when it would be fixed...I am highly disappointed because the whole point of renting this home was based around the pool area and after two days I had dozens of bites 18 were on one foot alone I ended up going to a pharmacy to get cream for this. Also after a couple of stormy nights the pool was a mess so we had to constantly clean this and I've stayed in villas before and know there is a certain amount to clean but this was ridiculous. I would have thought if the management company couldn't fix the net they could have least cleaned the pool for us even once a week.
The villa gets very warm during the night and the air conditioning can't be turned down or else it breaks apparently.. Apart from these two issues I thought the villa was ok I have stayed in Terra Verde and Cumbrian lakes down this road and both properties were better.. The villa needs updating but all in all after feeling let down we made the most of it
Lynne J.
Stayed 14 nights in Sep 2017