Villa, 8 Bedrooms, 8.5 Baths, (Sleeps from 6-22)
About Barrington Johnson
Mr Johnson prides himself in providing customer satisfaction, this is reflected by his choice of staff the cleanliness and presentation of his property and frequent inspections to ensure the best is presented at all times.
Barrington Johnson purchased this Villa in 2004
Why Barrington Johnson chose Mammee Bay Estates
Jamaica is the most beautiful Island in the Carribean with so much to offer, with lovely and friendly people, charasmatic and easy going, hence the saying 'Jamaica no problem'
What makes this Villa unique
The privacy, The Luxury, The staff that could never do enough for you, the sense and feel of your own island paradise. There is nothing like it.
Pool / Spa
First 25% payment is not refundable but can be transferred should you wish to change dates, Second payment can be refundable 90 days prior arrival.
Cancelled bookings will not receive a refund
According to the pictures and reviews, this house looked perfect for us. When we arrived, all of my guests were in awe. From the outside, the house was picture perfect. We were met by the House Manager, Miss Kelly, who seemed very nice. but never showed us around which I thought was weird. She introduced us to some of the staff: Chef, Debbie & Michelle. The backyard was a major DISAPPOINTMENT. All of the lounge chairs were broken and had a cheap padding on top to cover them up. I was told new ones are on ordered so that's great for the next guests! Most of the tiles were broken which was a trip hazard. The hot tub water was cold, and the pool water was cloudy the whole time we were there and when I addressed this issue, Niko said he had to shock it after the last guests. The pool water was freezing and mainly in the shade in the afternoon, so most of us didn't swim. There is a pile of trash just beyond the bar which is an eye sore. Then there is the tennis court that is unusable and another eye sore from the backyard. The House Manager was useless and would show up on her own time for a few minutes. None of the hairdryers worked in the bathrooms so you'll need to bring your own. When plugging in your cell phones to charge, you'll have to hunt for an electrical outlet that works. Most outlets in the bedrooms don't work. My sister had to use the outlet in the hall outside her bedroom to charge her cell phone. The main master suite bathroom, does not have hot water but had good water pressure. Some of the showers only had a stream of water and one leaked so badly around the tub, they used all their towels to soak up the water. The website advertises a clothes dryer, but there is no dryer. We enjoyed hanging around the bar, but the view of the tennis court and pile of trash seemed like we rented a house in an impoverished area. The ice machine doesn't work and there is no cooler, so we had to walk to the kitchen to get ice every time we made a drink. The beach is NOT across the street unless you walk through a private yard. It is a long 10 minute walk. They will try and charge you for beach chairs, but the Villa gets 3 for free. It's not a handicap accessible home. They will put ramps up, but there is no walk-in shower on the main level. The Chef, Ansel, was Outstanding. Beds were comfortable and rooms were clean. Barrington was available to me prior, during and after booking which I appreciated very much.
It takes the slightest thing to upset a customer getting them to show their true self before the dust settles. I can only believe that the events that led to a 3* review was from the start when the booking was made for 14 but there was 17 attending. I made a charge for 1 allowing 2 to stay for free. After arranging the airport transfer at Sues request I was called whilst the driver was on the way to collect them asking if I could cancel the driver because she could get the transfer $100 cheaper (equating to $50 each way). The next day the manager informed me that Sue required for the driver to return to the airport to collect another 2 members of her group, to which I replied yes and to tell the driver that I would cover the cost hoping to get back on her good side. But this did not work because they returned on the following day to the airport which Sue had to cover. This was not the end because on the day of departure there were a further 3 separate departures of which she had already paid for the main group departure. The manager Miss Kelly being the one to bring these charges to Sue did not put her on good standing.
I have seen this so often where a guest have a wonderful time and you hear nothing from them and another guest who did not have their own way will use the pen as a sword.