10 Minutes to Resorts, Shopping, Village~ Walk To Lake/Local Marina, Market
Big Bear Vacations
About Big Bear Vacations
WHAT TO EXPECT FROM A BIG BEAR VACATIONS PROPERTY~ Big Bear Vacations is the premier full-service vacation and cabin rental management agency in beautiful Big Bear Lake. With over 20 years of knowledge and experience, we provide top-notch services and products to our valued owners and guests, from the moment you reserve one of our homes you will be provided with personal and timely communications regarding your stay with us. All of our properties are professionally cleaned and inspected prior to your arrival here at our office and we are dedicated to providing you with the BEST experience possible while you are staying with us! *Please note: The City of Big Bear Lake requires a face-to-face check-in here at our local Big Bear Vacations office. The Credit Card and ID used to make the reservation with us MUST be present at check-in unless otherwise arranged with a Big Bear Vacations representative. Big Bear Vacations has a minimum age requirement of 21 years old and will not release property keys to any person authorized for check-in not meeting this requirement.
Minimum age of primary renter:21
Max guests:6 (sleeps up to 6 adults)
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Outdated and not clean
This cabin has no WIFI, the TV is a very old/small, the comforters did not seem clean and the shower curtain was so dirty, I almost threw up when I started taking a shower, the smell was so disgusting! Big Bear Vacations rentals were great about changing the curtain right away and offered us to move to a different place. I would definitely rent from Big Bear Vacations, but I would NOT recommend this place.
Thank you for sharing your voice. We appreciate the feedback and have shared it with the Team. You are important! We hope you do come for another visit soon.
Heater wasn't working, we got there 36 degree inside the cabin, called the agency Big Beat Vacation they send maintenance guy, couldn't fix it. They called Heatinng and Air Conditioning Company and .... He couldn't fix it we left middle of the night with two kids.
Thank you for posting your review Greg. First please understand we are very sorry you had this experience - that is not our standard. When things go wrong we try very hard to make them right and it looks like our Staff did their best. I trust Management took good care of you. We hope we get an opportunity to show you our true standard in a future stay!
Thanksgiving family vacation
Cozy, comfortable and serene.
Kitchen is fully equipped, so feel free to bring your food, and cook away. Saves time from going out and money. Or bring ready made food, some wine and enjoy your evening. There's a bbq grill, deck for sitting around and enjoy the outdoors or to relax and read a good book. Theres also a sitting area behind the cabin which backs up to the woods. Easy to go for a walk and enjoy nature or sit and enjoy some quiet time, bbq or catch some sunshine early in the morning. Carpet through out the cabin makes it comfy for kids to play and walk around & not have to worry about cold floors. Fireplace is great, we made smores! Very quiet at night for a good night's sleep. Minutes to Vons and Stater Bros markets, camping sites, the lake, hiking trails, and much more! Great place to get away from the city, we stay here every other year. Highly recommend you stay, and find out for yourself! !
Thank you for the awesome 5 Star Review!
Our Mission is to create the ultimate Big Bear vacation experience, making memories that will last a life-time by providing outstanding Guest Service and ensuring properties are clean and functional for our Guests.
It sounds like you had a great experience in Big Bear, the Cabin, and with our Staff. This is the excellence we strive for.
You are part of the Big Bear vacations family as a returning Guest and we are very excited to continue serving you during your future visits to the mountain.
Take Care and See You Soon!
Can't go wrong with this one...
Awesome space inside, bring plenty of firewood and enjoy yourself. We will definitely come back here.
Thank you for taking the time to write a review. Also thank you for the 5 star rating. We can't wait to have you and your back for a second time!