Townhouse, 3 Bedrooms + Convertible bed(s), 3 Baths (Sleeps 8)
- English, Spanish, Greek
About Elias Yannitsadis
We are a family that enjoyed going to Disney every year so we decided to buy a house in Windsor Hills resort. We enjoyed it so much that we bought our own vacation home, and when we were not there we began renting our home to other families to enjoy. We are here to help you make your Disney vacation as enjoyable as can be.
Pool / Spa
100% refund for cancellations more than 60 days before check-in date.
Review of stay at VRBO 266270
Property was exactly as described and very clean. Owners communicated quickly with answers to any questions.
I would recommend this property.
We were so happy with our stay! Comfortable and clean and perfect spot
We were thrilled we chose this as a rental! Close to the parks. Perfect spot for walking to splash pad and main pool! We had no problem reaching the owners and they responded immediately to turn pool heater on. The living space was Clean and comfortable. We will be back for sure!
Wonderful stay for the parents and kids!
We loved the gated community! It helped us feel very safe walking around the neighborhood and knowing there would be no unwanted guests. I did request additional bedding including pillows since my family enjoys just chilling on the couch while having an evening together. We did get additional blankets but not pillows the next day. Recliners in the living room would have been a huge plus :) some of the couch pillows were stained and probably should be removed. I have stayed at other VRBO's I was surprised not to have 'leftovers' from previous guests such as laundry soap, shampoo and conditioner; maybe seasonings. I have not stayed at a VRBO that did not have some. We didn't see where additional toilet paper was. The location was excellent and the kids loved the ability to go to the neighborhood pools. Would definitely revisit!
Lover of Disney but not the cost to stay inside
This property popped up when searching for a place close to the Disney Parks and all of the ratings and pictures and description sounded perfect. It was truly perfect. We had a minor issue with the hot water and tv but they came right out and fixed it. Communication was great and easy. Our trip was delightful and it started with this property. The grounds were maintained well and there was just enough on site to offer us...heated pool with water slide, store, fitness area and game room.
Fantastic property with fun activities for young children! Quiet, safe, awesome resort staff and property owner is responsive and accommodating! Loved it!
Julie, thank you for taking the time to leave your feedback on your stay. We are very happy to hear that you enjoyed your time in Windsor Hills, and that the property added to your experience. We look forward to seeing you soon on your next trip to the Orlando area.
I would definitely stay at this location again. However there were a few things that could have been fixed/better. The first thing is the pool. We paid the extra money to have the pool heated and the pool was never warm enough to actually go in. The first day we arrived the breaker for the pool was turned off. I messaged the owner and she had it fixed the following morning... however it never really got warm enough to go in. We never got in the pool at all although we actually sat on the edge of the pool and put our feet in after along day at the park because it actually helped with our sore swollen feet been cold. The bottom of the pool was very dirty as well and the one thing on the bottom of the pool looked like a huge ball of lint and dirt. The beds are not comfortable at all they are hard. The air conditioning was horrible! We were either sweating or freezing! There was no in between. They system itself NEVER stopped running. That would honestly be my biggest complaint about the whole stay... We woke up every night either freezing or sweating. The master bedroom and the downstairs bedroom would be crazy hot and the kids room would be freezing... when you had the other rooms freezing the kids rooms were beyond freezing. There was no way to have it all the same. So we suffered and were hot the whole time because we didn’t want the little kids cold. There were two things that I really didn’t approve of as far as the payments. When you book on this site VRBO when you reach your final payment screen it says “includes all taxes and fees” I was assuming that’s everything that out the door... I think it was 60 days before checking I received an invoice from the owner for a cleaning fee..... then a week before check in an invoice for a security despot. I just feel this should have been made clear while booking when you get the list of all the fees.. like nightly rate, taxes, and service fees...
We are glad to hear that you like the house.
When you called us the first day to say that the pool heat was not on, you never told us that the pool was dirty, if I had known I would have sent the pool company right over to clean the pool. They take care of our pools and clean it regularly.
You never let us know about most of these issues that you put in the review while you were staying at the home. If you told us when you were there , we would have taken care of the issues right away. We have the #1 homes in Windsor Hills and are known for our service to our guests. Our guests satisfaction is our #1 goal.
When we turn the pool heat on we have it at 80 degrees , if you wanted it warmer you could have turned up the temperature and had it warmer.
We have the one air conditioning unit, and I really can't understand how the same unit is very cold in one room while the other one is too hot, as far as I understand or it is cold air or hot air for the entire house, but thanks for letting me know, I’m going to send someone the to check the AC unit.
On all the mattresses we have added 4 inches pillow tops, this makes the mattresses so soft, this is the first time I have told they were hard. But I will have my crew take a look at them..
As for the cleaning… It is on the website.
Free cleaning for reservation of 7 nights or more and if you book 6 nights or less there is a cleaning fee.
Thank you very much for your review.
Walt Disney : at 1.5 Miles
SeaWorld at 10 Miles
Universal Studios at 10 Miles.
Nearest Airport : MCO at 20 Miles
Nearest Train : Orlando at 10 Miles
Nearest Motorway : I-4 at 0.5 Miles
Nearest Beach : Cocoa at 60 Miles
Nearest Barpub : Various at 0.5 Miles
Nearest Golf : Mystic Dunes at 0.2 Miles
Nearest Restaurant : Various at 0.2 Miles