|Minimum Stay||3 - 7 nights|
This home has been professionaly decorated with elegant furniture and is well maintained to the highest standard.
It is located in Kissimmee, Florida at Emerald Island Resort less than 5 minutes to Disney World.
It is a great place for large families and gatherings and for those planning that special vacation to Orlando Disney World, Sea World, or Universal Studios with the family and friends.
We recently redecorated 2 of our bedrooms and made them into kids theme rooms', 1 room is for the princesses. We have a charming princess room designed that the little girls will love to stay in and have a hard time leaving when they stay in that room.
And there is a Star Wars room which we recently added, and bunk beds in both room.
The loft area is the 7th bedroom with the bunkbed that can have up to 3 guests..
We have a private screened pool and recently added a new Nordic hot tub, much larger than the standard ones in the communities, and works great in the cold winter months.
Recent changes and additions: Recently we have changed managment companies to better maintain the house and better serve our guests.
My management company will be there if there is any concerns with the house or guest concerns.
will assist you on arrival and throughout your stay at my house. The house is relatively brand new.
There is always going to be upgrades at my house so there wll always be something new things added to the house. I want my guest to have the most enjoyable and hassle free experience while on vacation and staying at the house.
There is a awesome gameroom, with pool table, real video arcade game, foosball.
The home is located in a gated resort at Emerald Island, and has it's own club house and swimming pool to use as well. 24 hour security monitoring
About Emerald Island. : My house is located in a cul de sac and there is a children's playground located about 3 houses down if the kids still have energy or time. The house is located in Emerald Island Resort. There are many hotel ammenities at the resort in particular pool, sauna, hot tub, game room, business center. fitness center, and tiki bar.
We would like to thank you so much for the house that was in the exact way we saw in internet. The home has met our needs and is in a great location.
We enjoyed being your tenant for some days.
Also we are thankful for your kindness in answering our emails in a timely and courteous manner.
We really appreciate our stay and hope to go back many times.
Family truly enjoyed stay, few small issues but addressed. Would highly recommend.
We (6 children and and 7 adults) stayed here July 2016, and we had a great vacation. The house was just as the pictures are, there was room for everyone to be comfortable. Everything you would need for a house was provided, walmart was a 15 minute drive for food and plenty of resturants was right around the corner if you wanted to eat out. We didnt do the park we just went to relax and thats just what we did. We stated for 6nights and the only complaint was with as many people in the house I left a message for the pool to be freshened and no one came or responded. But overall it was a great stay beautiful house and community!!! Will be returning!
Upon arrival we could not get a gate pass so we had to stop at the guard house everytime we left and returned to show our confirmation. This was very annoying. Had to show drivers license and wait for them to verify while others zipped right thru the gate with their gate pass. There was a problem with the owner so they would not issue a pass. Hot tub was cold. Contacted owner before arrival to verify that it would be working and tried to contact owner after arrival to let them know of the problem and would not return my call or reply to my email. Owner said there was a stroller but there wasnt. I would not recommend since they will not reply once they have your money.
No grill, many broken items in game room. Had to go out and buy wash cloths, which I left for next family. Hot tub very dirty and did not work . Had to wash dishes by hand because dish washer just did not get dishes clean. Next time will spend the extra money to stay at the Disney resorts. Owners are very nice, but I feel they should inspect this property more often.
From the moment we checked in we had several issues. Basically the pictures are not up-to-date. We came 4th of July weekend ready to grill and there is no grill at this location even though it shows one in one of the pool pictures. Game room...There is no basketball game, foosball table has 1 leg broken, pool table has 2 pockets not attached and there is a ping pong table (looks like just top) but no paddles to play. Air hockey game also does not work well; seems to be on its way out as well. I did speak to the property management and the lady mentioned they are aware of several of the things I mentioned above for several months and that it was just a matter of the website being updated which is the owner's responsibility.
We had some stair rail issues (one pole broken off and a whole side wobbly) and one king size bed broken, but I must say the property mgmt fixed it the very next day (which happened to be the 4th of July). The microwave ended up breaking on us, but that again was fixed the very next day after reporting it.
Cleanliness.....not so great. We found 2 pillow cases (on pillow) with blood stains on it along w/the trundle mattress in princess room also has a stain on it (which looks like blood as well, since we found a twin fitted sheet with a similar stain). The trundle mattress had no sheet on it so that is how we were able to see it. There is A LOT of wear and tear and the dust around the house is insane. Pots and pans are very worn and all but one spoon were dented (looks like they were caught in disposal at some point).
There is no light outside the front door.
Entrance to the resort is pretty strict, as well. This is great. Made us feel safe, however it made it kind of difficult for all guests at arrival since we were all coming from different areas at different times.
2 chairs outside had a strap broken, but left along side w/the others so we did not know until sitting on them. That was pretty much it for the outside area.
I would suggest bringing your own pillows. Most of the ones here were pretty worn and flat.
All that was wrong seem to be things that can easily be fixed. I definitely think a new cleaning company is needed.
Overall, the only thing we liked about this property was location (closeness to many attractions), individual pool we had, club house and space for our family to be under one roof.
We had a wonderful vacation experience The house was lovely and was exactly as stated ,such a pleasure to have our own pool for the children's enjoyment as well as the adults Would definitely recommend
|Property Damage Protection||£48|
|Gas Grill||£52 + Tax|