![Holiday Home Exterior [summer]](https://media.vrbo.com/lodging/102000000/101580000/101576800/101576741/a44f6240.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)
6/10 Okay
Tom W.
10 Nov 2022
Liked: Cleanliness, location
Disliked: Check-in, communication
Incredible house and location, poorly managed.
The house and location are absolutely stunning, however, the overall experience was soured by the management of the property.
A group of 18 of us stayed here for my fiancee's birthday, upon arrival I went through the check-in process with the host, which took over half an hour. During this time my friends were told they could not use the bathroom whilst they waited outside as "we weren't renting the house yet". We had to pay an additional deposit at check-in which we were told €10 would be deducted for every appliance that was dirty, even though an initial cleaning fee was paid at booking.
Once we were allowed into the house we found the beds were not made, there was no toilet paper, no towels, and no soap, even though the listing is described as fully equipped.
We held a party and the host asked if any more guests would arrive other than the 18 staying to which I replied no. At multiple points throughout the night my guests and I were questioned with torches in our faces asking how many people were here and that "they would remember faces, and would be counting".
Finally, upon booking the check-out time was stated as 10am, once we arrived this had changed to 9am on the booking, We made the 9am check-out only to be informed that its only 9am during high season and we could have checked out later.
The experience was quite disappointing as my guests and I were made to feel like children on a school trip.
Tom W.
Stayed 2 nights in Oct 2022
