6 bedroom accommodation in La Nucia
- English, French, German, Spanish, Italian, Dutch, Swedish, Danish, Norwegian, Polish
Pool / Spa
Minimum age of primary renter:18
Mandatory cost: energy use based on consumption
Beautiful villa in a lovely spot, but not with out issues
The villa itself is big & spacious and the pool area was fantastic. We found that the air con system did not work or if it did the minute
you put it on you blew the electrics for the whole house, this was disappointing as we paid extra for a villa with air con but could not use it anyway. We also got stung with a cleaning bill and an electricity bill when we arrived. On the second day we had an issue with ants in two of the upstairs rooms. When contacting the person in charge of looking after the house we were told that there was nothing they could do as they had no access to us. So my partner & brother had to go out and buy ant killer and stuff to solve the problem ourselves. We also had to strip and wash the bedding in both rooms as the ants were even in the bed. So we spend the 2nd day of our holiday cleaning and washing bed linen as this was what we were told. On stripping the beds several used cotton buds were found under the sheets these did not belong to us so made it appear that the beds had not been changed from the previous tenants. When we brought this to the attention of the house keeper/cleaner she said it was impossible and tried to imply they must have been picked up off the floor when the beds were made but even so they were still dirty/used cotton buds in the bed. She also implied that the ants were our fault and that there must have been something in the bedrooms that had attracted them. We did not arrive until 6pm on Saturday and had arranged a meeting in Benidorm with friends at 8pm therefore the only things in the bedrooms were clothes. So if they were attracted to something it was because the room was not cleaned properly in the first place. As I said before the villa is lovely and the location is great and with a few tweets this could have been a fantastic holiday for us all it was just brought down by the lack of help & support available. The fact that you have no contact at all with the property owner is somewhat worrying you only deal with novasol (a letting agent) and the ill mannered & less than helpful house keeper. When ever we had booked villa holidays before we have always dealt with the owner direct and they are always more than happy to help when needed. I will not be booking through homeaway again as I feel that the homes they advertise are mis leading and in our case there are extra things that need to be paid when you arrive and they are not all included in the price like other sites.
Überall Ameisen im Haus!Der Strom wurde ständig abgeschaltet!Veraltete Möbeln mit unangenehmen Geru
Das Haus war voller Ameisen und wurde nicht gründlich sauber gemacht, der Strom war so schwach, dass er ständig abgeschaltet wurde, die Möbeln sehr alt und haben unangenehm gerochen, obwohl das Haus zwei Parkplätze zur Verfügung hatte, mussten wir unsere Autos draußen parken, weil das Tor geschossen war und der Schlüssel nicht vorhanden. Für so ein Haus viel zu teuer!!!