About the property
- Separate WC's0
- Minimum Stay0 - 7 nights
Chalet am Schärm, 7-room chalet 200 m2 on 3 levels. Spacious and bright, cosy and wooden furniture furnishings: living/dining room 35 m2 with open-hearth fireplace, cable TV, digital TV, international TV channels, flat screen, radio, CD-player, hi-fi system, DVD and tiled stove. Exit to the balcony. 1 room 20 m2 with 1 french bed (160 cm, length 200 cm). Open kitchen 12 m2 (oven, dishwasher, 5 ceramic glass hob hotplates, microwave, freezer, electric coffee machine, raclette grill fondue Set (cheese)). Shower/WC. On the lower ground floor: 1 room 28 m2 with 1 double sofabed (130 cm, length 200 cm), 1 french bed (160 cm, length 200 cm), cable TV and flat screen. 1 room 15 m2 with 2 beds (90 cm, length 200 cm). Exit to the garden. Bath/WC, double hand-basin. Upper floor: 1 room 14 m2 with 2 beds (90 cm, length 200 cm). 2 rooms 16 m2, with sloping ceilings, ceiling height 160 - 215 cm, each room with 1 french bed (160 cm, length 200 cm). Shower/WC. Balcony 35 m2. Balcony furniture, deck chairs (6), box-room. Marvellous view of the mountains and the countryside. Facilities: washing machine, dryer, iron, children's high chair, baby cot for up to 4 year olds. Internet (WiFi, free). Reserved parking (4 cars) at the house. Please note: suitable for families. Non-smoking house. Smoke alarm, fire extinguisher.
building and outdoor:
Lauterbrunnen 10 km from Interlaken: Large chalet am Schärm, 3 storeys, detached, renovated in 2011, surrounded by trees and fields. In the centre of Lauterbrunnen, in a central, quiet, sunny position on a slope. Private: garden 500 m2. Garden furniture, barbecue. In the house: storage room for skis, central heating system, washing machine, tumble dryer, ski boot dryer. Linen change (suppl. charge extra). Towel change (suppl. charge extra). Room cleaning on request (extra). Narrow motor access to the house. 4x4 car recommended in winter. Width of access road: 320 cm. Parking (for 4 cars) at the house. Shop 300 m, supermarket 500 m, restaurant 300 m, bakery 400 m, bus stop 300 m, railway station Lauterbrunnen, outdoor swimming pool 500 m. Golf course (17 hole) 11 km, tennis, minigolf 600 m, cable car 500 m, ski rental 250 m, ski bus stop 200 m. Nearby attractions: Jungfraujoch, Schilthorn, Interlaken 12 km. Well-known ski regions can easily be reached: Wengen - Kleine Scheidegg, Mürren Schilthorn. Well-known lakes can easily be reached: Thunersee, Brienzersee. Hiking paths: Jungfrau Region, Hinteres Lauterbrunnental. Please note: suitable for families, baby equipment (extra). Groups of teenagers on request only.
- Response time:
- within one hour
- English, French, German, Spanish, Italian, Dutch
- Calendar last updated:
- May 27, 2018
Mouse. Very Rude. Beware renting from Interhome.
Our girls were awakened by a mouse in the middle of our first night in the Chalet am Scharm. It had opened up and nibbled some chestnuts our girls (ages 5 and 8) had collected and kept in their suitcase. It also apparently ate a chestnut on our youngest daughter since her pajama top had chestnut stains on it. I will try to post pics of this but not sure if I have the ability.
Nobody in our party slept well for the rest of that first night and we spent half of the next day calling back and forth between Interhome's (the rental company) main office and the property manager. Each passed the buck to the other. We were hoping for a refund, to be moved to a different Interhome-run property, or at very least have some pest control and cleaning done. After several calls and wasting half of our first of five days in Switzerland, we were finally able to get the property manager to drop off a couple mouse traps and some fresh sheets. That's it.
That night we did trap the mouse and fortunately noticed no other pest problems, but never really felt comfortable about the cleanliness/pest situation.
On our last day, we were to check out by 10am, which we did. Our train out of Lauterbrunnen did not leave until 3 hours later. We asked to property manager at checkout if we could leave our bags neatly and out of the way in the hallway inside the house so we didn't have to lug them around for three hours leading up to our departure. He was nice enough to agree. He told us that the cleaning lady (who is actually his wife) wouldn't likely be there until 1 anyway.
We returned by 12:15 to find that the cleaning lady was already there. She seemed very peeved that we'd left our bags there and only allowed us in one-at-a-time to retrieve them. We were almost embarrassed to ask her when our children wanted to use the restroom. She irritatedly let them in one-at-a-time, and while they were doing so used the opportunity to complain to us that people like us coming in and out of doors is the reason they get mice. Pretty soon we were bickering with this woman, who was the opposite of apologetic and professional.
When we returned, we wrote a letter of complaint to Interhome to try to get some refund. After waiting over two weeks for a response, we were finally offered 10% off of our next stay with Interhome. Next stay?? Seriously? Like we visit Switzerland every year and, even if we did, would want to stay at one of their properties. Do not rent from Interhome
Ruhiges Haus mit schöner Aussicht
Schöne Aussicht vom Balkon.
Zu wenig Toiletten
Zu wenig Handtücher