Villa, 4 Bedrooms , 2.5 Baths, (Sleeps 8)
About JANE LEAHY
Hello my name is Jane and I'm married to Vinny, we live in Manchester, England and work for a telecoms distributor. We have 3 daughters and 2 cats and we wish we lived in Florida!!
JANE LEAHY purchased this Villa in 2005
Why JANE LEAHY chose
We chose HighGrove as it is in a fabulous location, immediately off the 192 on HWY 27 only 10 minutes drive from Disney, and we loved the fact the villas are so different to most Florida style villas, HighGrove villas are more of a Mediterranean style of build with the terracotta roofs, and they really stand out as a different community visually. HighGrove is also a gated community, and the gate code is provided once full booking payment is recieved.
What makes this Villa unique
The villa not only has a pool, but also a spa, and we provide a highchair, cot and wheelchair. The Highgrove community clubhouse is open every day with a manned reception which holds a wealth of tourist information, you will find an ATM, you can rent DVDs,(for a small charge) buy disney tickets, use the gym and the large community pool and spas and the well equipped games room all free of charge as our guest.
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Nice but a bit dated
I have stayed in Highlands reserve for the last 3 years but decided to try this house based on a lower price and the location was a bit closer to the parks.
The communication with the owner leading up to my stay was non existent . I had to contact the HomeAway team to try and get instructions on how to get access to the house. They were very helpful but it was an anxious few days before I departed Ireland and I had considered cancelling because I had no contact from the owner .
The house is a bit dated and although it was ok it could do with an upgrade.
Simple things like light bulbs not working and handles coming off the shower door . The toilet blocked each time it was used so we had to stop using it in the second bedroom.
There is limited bowls and plates that becomes frustrating as u have keep washing them if I want to have lunch after breakfast. Suggest you get a few more of them.
The pool area was run down and weeds growing through the cobble stone.
There is huge generator behind the fence that powers a water system that came on for a full week and non stop that was very noisy.
Any small issues were dealt with by the management company.
There is a pub restaurant at the entrance and is convenient and good food .
Jill in the clubhouse was very nice and you can use the gym or play pool from 8-8.
Overall it was not my cup of tea and I would spend a more $$ on a more up-to date house to make the holiday more memorable.
Thankyou for your honest comments which i will address
I was travelling home from HongKong when you messaged me and i replied as soon as i was home, in plenty of time for your arrival
Lightbulbs do burn out and my management team changed them as soon as you reported it, however you didnt inform them of anything to do with shower handles or a toilet, the water pipes in Florida are a lot narrower than in Europe, and so the flush is slower, Paul & Paula visited my home last night and videoed all toilets dflushing with absolutely no issues at all, so this is a confusing comment
Regarding crockery theres plenty in the cupbards including child plates and bowlsand the table is set for 6, 6 sideplates, 6 dinner plates and 6 bowls, and as you were a party of 2 adults and 3 children, there wwas more than enough...there is also a dishwasher in the kitchen
Florida is also a tropical climate and our pool area is treated for weeds once a month but they grow quickly, especially as our pool area is paved in spanish style stones, the "generator" is the pool filteration system and has made the same level of noise for the past 10 years, yours is the first ever comment ive recieved on it
I wish you well on your next visit to florida
Amazing vacation home for our family!
Everything we needed was there to use. The family really enjoyed our stay and it was a great location. The only issue we had was when we were about to leave we wanted to start the towels in the wash we used but the washer would not start. Other than that we had a wonderful time and would love to return.
This house was absolutely perfect for our family of 6! We had plenty of space to relax and play games after the parks and the kids enjoyed the pool in our spare time. I always heard back from the owner quickly. We had a great stay!
It was a good stay
The instruction for check very good,
The properties was clean
Location was very good
Property was perfect
Located is a wonderful gated community plus pet friendly.
We had a wonderful stay. Communication with the owner was easy and replies were received timely manner. The home is spacious and clean. The pool was great. Conveniently located near Walmart, Publix, and several restaurants. A 10 minute drive to Disney World and a 30 minute drive to Universal and Sea World. Hope to stay here again.
Thankyou for your kind review, we are glad you had a nice vacation, you are welcome anytime
Vinny & Jane