3BR Golf-Course Vacation Rental Hilton Head Island, South Carolina USA
Tony or Kathy
Minimum age of primary renter:21
No Smoking in villa. Do not hang towels, bathing suits,etc. on service yard fence or deck. All vehicles must have a parking pass.
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Beautiful stay in HHI
We had a fun filled week of relaxing on the beach and enjoying a very spacious condo overlooking a lagoon.
Holly, Glad you had an enjoyable time. Have a great rest of 2019. Thanks, Kathy
Great family villa!
We loved our stay. Nice, roomy villa. The appliances were all new and the place was roomy enough for our family of 6. 10 minute walk to beach and close to tennis a.d golf. Will stay again!
Mary, Glad you and your family had a good time.
Have a great summer.
Dirty Condo on arrival
The condo was dirty when we arrived. Dirt,sand on floors. Hair in the beds. Fingernails,toenails on living room table. Piles of trash right outside kitchen side door. Candy wrappers on living room table. A used thing to floss teeth was on carpet beside master bed. Dirty,spotted, smudged mirrors in bathroom. We cleaned the entire condo ourselves after we couldnt get in touch with owners. Later we finally contacted owners and they said email them photos and info. We did that but they will not return further emails.
House keepers showed up later to give us new sheets and towels but we had already washed and cleaned everything.
We dont feel it fair to rent condo and have to clean it before we begin our stay.The owners will not respond.
The family arrived on Saturday, June 22, 2019. I talked to the gentleman on Sunday, June 23, 2019. I told him I would call the cleaning company about the conditions of my villa. The cleaning company offered to come and clean the villa. He said that they had cleaned it and did not want the cleaning people to come into the villa. I recalled the cleaning and they said that someone was on their way. I could not call my regime until Monday about the trash (which I told the gentleman). He told me that they took pictures and sent them to me ( I did not ask for the pictures--I believe people's word). I made another call to the gentleman and told him the trash would be taken care of today. Again he asked me about the pictures. I told him that I have not received them. Then he told me he sent them to my landline number. Landline cannot accept text. Thinking about it, I thought that the pictures would be good to send to my cleaning company. I gave the man my personal e-mail. On July 18, 2019, I received an e-mail with the pictures attached. Later on Monday, June 24th, I called to make sure the trash was removed. He said that a man came and took the trash and apologized for the trash not being removed. I do not understand the remark that the owner's will not respond. I had numerous phone conversations with the gentleman during this period, I did not talk to the lady. My next conversation was again with the gentleman and I told him that I would reimburse him for the cleaning. I asked him, "What do you think is a fair price?". He asked me, "What do the cleaning people charge?". I told him. Then he said that is the price. I sent him a check for that price. I do not know how I could have respond more and been more cooperative. I had numerous conversation with the male renter, contacted the proper people and reimbursed him for the cleaning. I totally understand the frustration of walking into a place that is not clean but I do not understand the remark--"Owner did not respond". What more could I do?
It was a relaxing weekend! Kathy and Tony are both awesome and responded instantly for whatever concerns we had. Thanks again...Gigi
Glad you have a good time. Have a great summer. Thanks, Kathy
Quick Graduation Getaway
Nice location and accommodations; very affordable. Loved the Palmetto Dunes Buggy to beach as they were very responsive. Our place was clean and comfortable. Only items to approve on (which have been sent to owner) are the deck needs cleaning and the upstairs shower drained slow.
We had 2 families and were very impressed with this location
Glad you enjoyed the villa and Hilton Head. The Dunes Buggy is a great way to travel around Palmetto Dines and Shelter Cove. The week of June 17th, I had the deck cleaned, the plumber check and clean drains, maintenance on AC, etc. I was so booked that I could not make appointments earlier. Have a great summer. Thanks
We were there for a work conference and the place was nice and felt like home
It was nice and comfortable. A few suggestions. We saw allot of baby roaches in the kitchen and bathroom. You may want to bring someone in. I know the island has gone to all paper bags and being in the restaurant business I know paper products bring roaches so this could be what brought them in, nevertheless it needs to be sprayed. A rattlesnack was found a few buildings over on the sidewalk at one of the entry doors. I would highly suggest closing in the foot step at the door. The house was clean, roomy and would stay again.
I wish you had called me. I have a contract with Orkin and they would have come and sprayed. I think you thoughts about the paper bags is right. The snake gives me the creeps. I told my husband the next time we go down we are going to close in the front step--thanks for the suggestion. Thanks, Kathy