Welcome to the Star of the Alps, our mountain area in the charming village of Saint Gervais, located 20 minutes from Chamonix / Megeve. Our apartment is in the residence of Clos G'rets, co-ownership of cottages on the ski slope and also offers a swimming pool. There is a master bedroom, second-floor room with bed and large living room. The apartment can accommodate up to 6 people. The bright living room features a large glazed façade that opens onto a sunny terrace and offers a magnificent view of the mountain. The apartment also has a bathroom with bath and is a 10-minute walk from the village center. Our apartment is right on the track leading to the elevator St Gervais-Bettex which allows you to ski to the tele-pheric winter - a real walk-a-track! And if you're there in summer, you (and the kids) will enjoy the outdoor pool. The famous St Gervais Thermal Park, which offers a spa and a range of treatments, is 10 minutes by car. Upon arrival at the residence, the concierge give you the keys and will be available if you have any questions during your stay at the Etoile des Alpes.
2 bedroom apartment, terrace, foot track, near the village center
- english, french
- Calendar last updated:
- 18 Jan 2019
Pool / Spa
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Nice apartment, clean & tidy and close to the town. Good view of the mountains.
Just one suggestion, could you provide a couple of bedside lamps so we can read in bed.
Hi John, it was a pleasure to host you and your party! Thanks for your suggestion, of which we take note. Best wishes, Joelle
we had good stay with unfortunate episode on departure
We stayed at the apartment for 11 days during 2018NY holidays. In general our stay was Ok, but on our departure an unfortunate episode happen, which determines my low mark. Here I give some honest details (for which I don't reduce the mark) about apartment the apartment, which may be useful for new guests , and after that will explain the episode:
- the apartments are situated exactly near the piste. For us it was very convenient to come back for lunch; we were with children, so we were coming back went back during the day, were taking them with us to the slopes for 1-2 hours, and then were returning. Living on a slope is rather time saving;
- the apartments are not big. Whereas they are advertised for 7 people, the area is ~40 m2, and I can recommend it for 7 people for extreme cases (we are one family, so it was Ok for us);
- on our arrival the the apartments were rather cold, because nobody leaved before. We turned on all the heaters, but due to a big window and cold walls were not very comfortable. It took a day to warm up the building. On the next day we asked the concierge for and additional heater, but finally the apartment got heated;
The unfortunate episode was connected with final cleaning. There is no _any cleaning_ requirements mentioned in the advertisement. So we did the cleaning accordingly to our own understanding and to the level, at which we received the apartments on arrivals (nobody lived there, so there were some dust; the apartments are not new). We cleaned the dishes, put the trash into the containers outside, cleaned the table etc. We removed our linens and put the blankets to shelves. When the concierge arrived, she started to claim about everything, about the dishes, dirty table and everything else (including what we actually did). She was speaking only French, mais nous parlons les Francais petit peu, and she did not tried to explain us what was wrong (we could have improved level of cleanness in additional 10 min). In fact she was playing a performance for us... as finally she claimed we broke the additional heater (the one which we never used). Finally the concierge and the host withheld us additional 100euro from the damage deposit, as "the apartment was left in a different state and additional cleaning was required". I wrote to the host and explained the situation, but she rejected. I believe the host must have informed us about required cleanness, not simply rely on concierge (she is biased).
Thank you for staying at Etoile des Alpes. It is unfortunate that there has been a misunderstanding about the check out. To clarify, we take a deposit upon booking and have almost always returned it in full to our guests as the flat is left in a good state. Looking forward to welcoming you at Etoile des Alpes. Thank you.
Great flat in a stunning location with a view of Mont Blanc
We stayed in the apartment for a week in August for our family summer holiday. The apartment was clean and well equipped and worked very well for a family of five. The living room opens onto a balcony that looks out towards Mont Blanc and gets sun up until the early afternoon. The apartment is in a complex that is very well maintained with an outdoor pool, where the kids spent a lot of time. There is a secure garage that is located conveniently close to the apartment.
The location is lovely with a five minute walk to the bottom of the cable car with access up the mountain for walking and mountain biking (and obviously skiing in the winter). The Town of Saint Gervais is lovely with plenty of restaurants and shops. We used the ice skating rink and Municipal pool (both of which were free if you buy the one-week lift pass). There are some amazing walks in the valley. WE would thoroughly recommend it for a summer holiday.
Great apartment with garage a short walk from telecabine to St Gervais Bettex
We had a superb week ski-ing. St Gervais is a really friendly resort, but book restaurant tables if you are there in February Half Term - it is very busy.
The concierge was a bit difficult to find when we arrived late from the UK, stop at the first building and look for apartment one.
Joelle is very friendly and communicative throughout, replying instantly to questions. The apartment is lovely, with warm and cosy beds and a well equipped kitchen and a lovely view of the piste down from Bettex.
Don't put your snow chains on in the garage! Luckily another family told us this - everyone was very friendly and helpful.
Having secure garage parking right by the apartment was wonderful.
Highly recommend :)
l'Etoile des Alpes
Directly in pist with everything requiered
Appartement sympathique et bien situé dans une résidence bien entretenue.
Nous avons eu du plaisir à séjourner à l’Etoile des Alpes. Cet appartement est bien situé et meublé de manière rationnelle et confortable. Chaque espace est bien réfléchi. Attention, sans neige, il faut prendre la voiture pour aller au télécabine. La salle de bain remise à neuf est un plus. La cuisine est bien équipée et il est tout à fait possible de cuisiner des plats élaborés grâce au fond de cuisine à notre disposition.
Dans les améliorations possibles, l’éclairage mériterait d'être un peu plus fort, surtout dans la cuisine. Nous signalons également qu’il y a effectivement un appareil à raclette mais qu’il manque une rallonge électrique pour pouvoir l’utiliser à table. La pomme de douche est également un peu défectueuse. Nous sommes convaincus que les propriétaires, très à l’écoute, remédieront à cela très rapidement
In addition to winter sports, the village of Saint Gervais offers a range of leisure activities. In summer enjoy the pool of our residence and that of the village. You can also play tennis, make horse riding, rafting, paragliding, bungee jumping and also enjoy the spa park and the Saint Gervais baths to relax.