House, 2 Bedrooms, 1 Baths, Sleeps 4 (4 adults)
Tour this property
- English, French, German, Spanish, Portuguese, Italian
Smoking is not permitted anywhere on the premises.
Dogs only. Max of 1. Weight limit: 30 lbs each.
Minimum age of primary renter:21
Max guests:4 (sleeps up to 4 adults)
Quiet hours are from 10 pm to 8 am.
Beautiful home, great location, ants :(
This home is beautifully decorated, very clean, comfortable and has all the amenities you could ever need. BUT, there was an insect problem. ANTS all over the kitchen and a HUGE spider in the bathtub after we had used it. The communication with the property managers was not easy because they use a third party system (Vacasa) and do not utilize messaging on VRBO, and there was not an easy contact phone number to use, either. We did get someone out to look at the ant problem, but the ant traps did not solve the issue whatsoever. We were clean and did not leave out any food, but they were all over the kitchen counters (including my toddler son's dishes) the morning after the traps were set. The person who came out was not apologetic and only stated "Welcome to Washington!" I live in Washington and have never seen a spider that size in my home. Anyway, I would recommend the home for size, comfort and location, but only if I knew the insect problems were no longer. Finally, there were a LOT of fees associated with this booking, so beware.
Thank you for taking the time to leave thoughtful feedback of your stay, and we are sorry that your experience with Vacasa did not live up to the high standard we pride ourselves on. We are happy that we were given the opportunity to promptly address the insect problem when it was reported. Unfortunately, the traps that were set were unable to completely rid the home of ants before your group checked out the next morning. After your departure, the home was sprayed for insects to ensure that future guests do not experience the same issue.
We take any issues reported by our guests very seriously and we apologize if the tone used by our staff came across as uncaring or flippant - we care very much about all our guests' experience, which we hope was reflected by our quick and thorough attention to this issue.
Easy and accessible communication is a priority for Vacasa and we are disappointed that you found it difficult to get in contact with us. Our 24/7 Customer Experience team can be reached at any time at 503-345-9399 and are happy to help with anything that may arise before, during or after your stay. We hope that you give us a chance to impress you in the future!
Perfect West Seattle
Beautiful. Walkable most everywhere. Very quiet and relaxing.
Junction house west Seattle vacation
Great place for our family (of 4) vacation! Very comfortable, very practical, great indoor and outdoor space. Loved the neighborhood - close to lots of grocery stores, restaurants, etc. and really enjoyed the laid back feel of West Seattle. Walking distance (though a bit of a trek) to water taxi that takes you right to Seattle’s Water Park. Overall, excellent place to stay and would stay again!