- Apartment484 sq. ft.
- Separate WCs0
- Min. Stay5 - 7 nights
- Response rate:
- Response time:
- within a few hours
- english, french, spanish, italian
- Calendar last updated:
- 28 Nov 2018
Pool / Spa
100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
Like a building site.
There was extensive building work going on, drilling walls down, workmen shouting all day so it was impossible to sit around the pool and relax. The bedding needs a complete overhaul. We had to buy new pillows as the present ones were disgusting, blood stained. The sofa is old and very uncomfortable. We stayed last year and enjoyed it but, apart from building work going on, the apartment needs some attention and an overhaul.
Thanks for the feedback, which is always appreciated.
However you forgot mentioning some important aspects.
The extensive building work going on was not on our property but it concerned the property next to us (what could we do? How could we intervene on others’ property?)
It is not true that workmen were shouting all day because there are strict time law constraints as far as the timing of the work is concerned and the work lasted only half a day overall!
Moreover you forgot mentioning that I made you a favor granting you a compensation for issue of the work although as I believed it was not owed at all (I gave it only as token of kindness toward a guest). Why did you not mention this particular?
You said that the bedding needs a complete overhaul and the sofa is old and very uncomfortable, moreover the apartment need some attention. So why did you come back to our apartment two times in a year time?
Last but not least you told me you will not return and let me add “I hope”!
Fabulous very central we be back again soon
Ideal property in an ideal location.
This was our 3rd year staying in Los Arcos apartments,namely Papagayo. They are located just 25 yards of the main avenue and yet it is so peaceful and quiet in the complex at any time of day.Our hosts in papagayo are always there for help,on locking ourselves out one day Francesco’s wife was there in no time to let us in.I would thoroughly recommend this property and it’s location. Ray Mcgrath.
Excellent location for everything in Puerto del carmen . The apartment would benefit from an air conditioning unit in the bedroom . Very hot in July !! Also another set of towels would be good as Although there is a washing machine we had to keep washing and drying the one set .
Allyson! Many thanks. We will take the benefits of your comment. Hope you enjoyed and to see you again.
Nice apartment. I would rate it a 3 star. Quite small, but enough for two. There is a sofa bed but it would be tight for anymore than two.
Air con in the lounge, quite rare in PDC. Nice and clean, flat screen TV, large fridge freezer, electric oven with 4 piece hob, microwave, plenty of cooking and eating utensils. Could do with another cooking tray for the oven. Also has kettle and toaster.
Duvet on the bed and two large shower and hand towels. Two large pool towels in the wardrobe.
Quite a few tiny ants on the kitchen surfaces and in the bathroom so don't leave any food out.
Nice ground floor balcony with table, chairs and airer, leading out to the pool. Pool seems to be cleaned most days although the sun loungers are quite grubby and some broken.
Overall a nice little apartment and would return. Quiet complex although noisy guests in the adjoining complex in the day by their pool.
Lovely owners and happy to help.
Make sure you get the gate code as we were told it was always unlocked but on returning from our first night out around 11pm, it was locked. Fortunately, another couple were just returning, before we had to climb over the fence to get in.
Great apartment, spotlessly clean and very comfortably furnished with every utensil and kitchen gadget necessary for a self catering holiday. Francesco was most helpful and always replied promptly to any of my queries we had prior to making the booking, and his lovely wife was charming and very informative with advice when we arrived. Would certainly recommend this apartment and beautiful complex.