Townhome, 3 Bedrooms, 2 Baths, 1 Half Baths, Sleeps 8 (8 adults)
- English, French, German, Spanish, Portuguese, Italian
Smoking is not permitted anywhere on the premises.
Minimum age of primary renter:21
Max guests:8 (sleeps up to 8 adults)
Quiet hours are from 10 pm to 8 am.
Didn't want to leave!!!
What a fabulous stay....I regretting having such a short business trip this time!
Eagle Crest Condo
The condo was very nice, but the carpet in the bathrooms were always wet when we stepped out of the shower. The provided mat was not enough. Also, the master bath toilet was flooded when we arrived.
Marce, thank you for taking the time to share your feedback. We are sorry this unit had some toilet issues upon arrival and appreciate the time you took to call in so local staff was able to resolve these issues. We hope that the refund applied to your account remedied any concerns you had. We hope to get the opportunity to host you again!
Nice property great location for little kids
This is a nice property, well located near that Lakeside sports Center, that best spot for little kids during the summer. Property would have gotten five stars but needed a couple of items. 1/shower curtain upstairs needs to be replace and toilets could’ve been cleaner. 2/Room darkening shades in the master bedroom’s were nice for sleeping in but would have been better if they were also in the kids room. . 3/the house rents for up to eight people but the resort cards, which were not entered in when I arrive, were for only up to 6 guests . Not a huge deal at seven dollars each per day but it should be in your description as I did not bring money with me when I went to pick them up. The resort was great to work with and gave me a card for 8 to get in the first day for my extra guests., while ViCasa entered our info to pick up our 6 cards later that day. While these little things would have made our stay even better, we had a great time and would definitely come back to this property.
Thank you for your thoughtful feedback and we are so happy that you enjoyed the home! We have passed along your comments to the local manager so they can make sure the shower curtain is replaced, and any cleanliness issues are addressed. Room darkening curtains in the master bedroom is a great suggestion! We have also passed that along to the local staff so they can improve future guest's experience.
We hope you can come visit again soon!
Perfect and so cozy
The house was so cozy and comfortable. Felt like home immediately and lots of space for everyone. Loved all the amenities.
Very nice home
Lots of room!
Adequate, but not the best
From what I can tell, these property owners just started working with Vacasa and there are a lot of kinks. Parking wasn't clear, materials at the house said NO pets but the listing says dog-friendly, we paid to have 8 people, but accommodations (pool passes) were only for 4. We had problems figuring out the shower, the AC wasn't working properly, and the fridge wasn't cold for at least 24 hours. The previous review said there was a sign about the oven not working, that was gone when we arrived, but alas, it wasn't working. I reached out to Vacasa a few times and half they time they haven't responded. Hopefully this property doesn't continue to work with them.
We appreciate your feedback. We sincerely apologize that this property was not held to our standard. Thank you for allowing us to arrange an equitable resolution to the matter at hand and we sincerely hope for the opportunity to provide you with a truly special vacation in the future.