Beautiful flat in Bilbao center. Walking distance to all amenities
- English, Spanish
Parties and loud music not allowed.
If smoking the deposit will not be returned.
Small pets. Have to request it in advance.
Family friendly. Games, books. movies for children
Quiet time after 10.30 p.m. No loud music nor loud talking or shouting.
Not throwing Wet towels through the WCs (not even the ones that note: WC friendly) nor anything that is not toilette paper.
100% refund for cancellations more than 14 days before check-in date. 50% refund for cancellations more than 7 days before check-in date.
Comfortable and convenient
Itzi is a wonderful person to work with. She made our visit easy and enjoyable; her responses to requests for help were timely. The apartment worked well for four people.
Beds are very comfortable!
Dirty coffe cups in cupboard, ensuite sink drained into shower, to empty must flush toilet. Multiple
Not a good experience. Would not recommend. Set of rules presented on arrival but not advised prior. Dirty crockery, reported to host who blamed cleaner, on departure sheets were to be folded & left on bed...??? Re-use. Ensuite sink drained into shower & to empty the water from the shower the toilet had to be flushed.
avid, I was shocked when I saw your review.
You only talk about the dirty coffee cups you found at the bottom of the cupboard but you don't mention the status of the rest of the apartment which was spotless. We are always very very careful with everything and don't know how this could have happened. You said I blamed the cleaner, but I only mentioned that i would talk to her since she has clear instructions to check everything in and out of the cupboards too and she is normally very good, never had a complain.
You say the set of rules and instructions were never sent to you but I sent them to your HomeAway account and your personal email and you acknowledged that you received them. If you had any question of problem with the rules, I would have expected you to raise them.
You also say that I advised to leave the bedsheet and covers folded on the beds, which is true, but I would have been more than ok to tell you not to do it if you had mentioned it. It is something I always do when I stay in apartment since I think it helps the cleaning service and I like to be nice.
I think it is very rude of you to suggest that I would re-use them, specially when you could clearly see in your bed sheets and towels that I use a laundry professional service.
We also advised on how to use the small bathroom with which we had had a problem with but could fix it on time so you could use it. I understand it was an inconvenience. However, we have been refurbishing the apartment and now we have 2 full good size bathrooms with very nice showers.
I am very upset with your review as I am so detailed taking extra care on everything on the apartment and the guests visits and specially since you didn't mention anything but the dirty cups while you were staying and you could see by my other reviews that I am always very quickly to help and solve any issues the guests may have.
Good location & excellent service
This is a cosy apartment near everything in Bilbao. We were party of two adults with their kids (ages between 5-9): adults had their own nice bedrooms and kids shared one bedroom.
The service level of the owner is just beyond everything! They were there to help when the airline lost our luggage (offered to lend their kids' clothes) or when we needed some extra help with the local taxi company, for example. We travel very much but the service here was something unimaginable!
We can warmly recommend this apartment when visiting Bilbao!
Great apartment and host could not have been more helpful. Would stay here again
Excellent apartment- Clean contemporary design,
Great location to all the great shops, attractions and restaurants in Bilbao - perfect walking distances.
Excelente comunicacion y rspuestas de propietaria
Finalmente no hemos podido desplazarnos a Bilbao, pero la interacción con Itziar, propietaria de la vivienda, ha sido fantástica: respuesta inmediata a la solicitud de reserva con total amabilidad y ofreciendose para cualquier consulta de información turística adicional. Igualmente amable a la hora se gestionar la cancelación de la reserva.
Our property is located in Bilbao center, Sabino Arana Street, just in the middle of the city, surrounded by restaurants, supermarkets, shops etc, but in a quiet area so you can rest and sleep without any noise bothering you. No red district.
15 min walking distance to the Guggenheim museum but if you want to take the public transport it is just 3 min.
Airport bus stop is also within 5 min walking distance.
Bilbao is a very nice city to walk it around or go sightseeing the mountains or the local beaches which can be reached in about 20 min by public transport.
Food lovers will be delighted since the basque restaurants are delicious and you can find a fair selection of very good quality-price restaurants and bars around.