100% refund for cancellations more than 14 days before check-in date. 50% refund for cancellations more than 7 days before check-in date.
My girlfriends and I needed a getaway and we picked this property. The condo was just as pictured. We really enjoyed ourselves. Thank you
Nelcia: I am so glad you all had a good time. I tried to call you to check in but the number you listed was a land line. Hopefully next time we'll get a chance to speak. Thank you for staying with me and caring for my home while you were here.
See you again soon, I hope.
Family-friendly weekend getaway
We loved the proximity to the beach, the spacious apartment (great for kids), and communication with the property manager was excellent. She was prompt and very responsive. We anticipate returning!
Hospitality was lacking
The condo itself was lovely. Clean, everything in good condition, great spot, easy walk to the beach, elevator. The beds were comfy. What was lacking were items I have come to expect when I rent from vrbo/homeaway/airbnb places that relate to hospitality. For example, even though the description of the condo said they provide beach towels, in the welcome email we were told they do not. As well, there were no beach chairs or umbrellas to use. As I flew here, there was not an option to bring my own. In relation to that, there was not a binder of 'helpful' items that I have come to expect. This binder typically includes favorite restaurants, a map of the area, best places to rent items like bikes (and chairs?), where we can buy groceries, a reminder of what is needed to complete before leaving, etc. Nicely, there were shampoo, conditioner and soap in a dispenser in each bathroom, but we did not have even a single coffee packet. I would have been fine replacing it if I was told where to get one. Same with a packet of laundry detergent.
So again, we loved the place. There were two of us but would have easily fit four. We enjoyed our stay. But I can't give five stars because the little extras didn't happen.
Sorry about the confusion over the beach towels. I normally have beach chairs, however they all have disappeared over the summer and we just haven't gotten back to replacing them. I'm not sure what happens to them but we have to replace them several times a year.
We also usually stock "start up" coffee. Housekeeping puts this in when they clean and I will certainly speak with them about this. I usually walk through every home just prior to check in but in your case I had to be out of town on a family emergency, so again I apologize. We do hope that you enjoyed your stay and I do hope to host you again.
I appreciate your feedback.
Very nice apartment
This property was just as advertised! Very neat and clean. I would definitely stay here again.
Very nice - short on some supplies but owner resolved immediately
Great condo in walking distance to the beach