- English, French, Spanish, Portuguese
100% refund for cancellations more than 14 days before check-in date. 50% refund for cancellations more than 7 days before check-in date.
Excellent holiday with friends
The property is well located (about 20 mins walk to the centre of Brussels, it through some lovely parts of the city. Check in process was incredibly smooth. Flat was super clean and tidy. Overall a super trip, would recommend smart flats and this flat to anyone.
Bien situé. Serait mieux d'y mettre l'air climatisé car il fait trop chaud et quand on ouvre les fenêtres il y a beaucoup de bruits de la rue.
Nous avons reçu le code d'accès à temps et le management était joignable.
L'appartement est bien joli sur les photos mais il y a des endroits qui ne sont pas propres. La douche était très salle, le siège de toilette pas propre non plus. Bref, l'appartement a besoin d'être bien nettoyé, des réparations doivent être faites, rendre disponible le Manuel d'utilisation des équipements ménagers.
Great apartment in great location. Just verify everything is working before arrival.
The apartment is in a great location and has ample space. It is close to a main bus stop, metro, supermarket and lots of restaurants near. Our biggest problem is the management company did not notify us in advance that the shower was out of order. There was a tub but no shower curtain or mat. It was very slippery and difficult for our elderly relative to get in and out of and no extra towels were provided to deal with water on the floor. It took nearly 24 hours to get a response from them that they basically didn't care about our concern and stopped responding. We asked if there was another apartment available since I know they had others in the same building, but no answer. The book provided in the apartment on how to operate everything is not accurate as the items in it do not exist in that apartment (clothes washer,etc) . The "microwave" is not a microwave but simply an oven with no instructions provided on how to operate. We figure there is a generic set of information for all this management companies properties that no one has verified the equipment.
Otherwise the apartment itself is great for a family.
Nicely appointed, missing a few important needs
Place was very nice, well
Appointed. However, we were there on a particularly warm week and being the third and fourth floor it was unbearably hot. No air conditioning or even fans for movement. We had to leave windows open to be able to breathe at all and the street below is very loud. Ok during the day, sleeping was difficult. Also no method for getting the access code in advance which was tough when traveling and had no cel/international service to access emails.
Bright and clean but definite issues
The flat is newly renovated, so it is bright and clean, which we were very happy about and it is also spacious. But I must say, the renovations have been done very poorly. The shower leaks puddles of water all over the bathroom. There is a leak around the kitchen sink so you can already smell the mold starting to set it.
The location is great as it is right downtown and easy to walk everywhere. But it must be noted that there is no elevator and it is 3 floors up, so one must be in decent shape to get their luggage up to the flat. But check in and access to the flat was very easy and convenient.
The kitchen has a decent amount of dishes, but they only supply one sponge and one kitchen towel, which we found to be very inadequate as we did quite a bit of cooking in the flat.
Also note that the flat does have wifi, but it was incredibly slow.
The management company was quick to respond, and requested feedback, which was appreciated.
Great appartment and an excellent lovation
This appartment is very welcoming, well equipped and very well located. A little bit difficult to carry luggage up as it is on the third floor, but everything else was just great and I would definately stay there again.