Executive Villas Florida
- English, Portuguese
Minimum age of primary renter:18
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
Summer vacation July 16, 2019
Check-in ran smoothly and upon arrival the house was very clean. We had a few concerns as to extra parking and garbage removal. We were able to park four cars in the drive way. As for garbage removal it seem everyone in the neighbourhood just rest the garbage out front and someone would remove it....very unsightly. There were two bedrooms located on the first floor which came in handy, however only one bedroom had a private bath. We had a few hiccups but nothing that made the trip unpleasant . For example, there is no cable, the sliding doors weren’t locking properly he frame
Great week in Kissimmee
Check in was simple, property was beautiful thank you.
**BEWARE** DISGUSTING - Mice and other issues - Looks good from far but far from good-IKEA furnished
Be sure to read all my points, if you need a plethora of reasons why you should not rent this unit.
First and foremost, we had many concerns when we arrived on Friday evening. I called the "property management company" first thing Saturday morning to address all concerns. They filed a ticket and said allow 24 hours for the ticket to be worked. Needless to say 24 hours past and no one contacted me or came to fix my concerns.
I then emailed the owner and expressed that I was unhappy so far and listed all my concerns. He responded by saying "contact the maintenance number". I already told him that in my original email to him. So i responded that I already have done so. He then responded with the maintenance number. Clearly he's an investor who wants to take the payment but not deal with anything else. I had to place several calls throughout my one week visit and not all items were even addressed.
-No WiFi for the first three days
-The sliding door didn't have a functioning lock. It was covered by a couch so most people wouldn't notice that it was even broken. So basically you're staying in a home and it's not locked completely when you're sleeping at night.
-Cleanliness of the property was lower than the bare minimum
-Was a dead mouse in the pool a few days into our trip
-We kept finding mouse droppings and on our last day, saw a mouse run across the living room floor
-Spider webs with nests and eggs surrounding the entire pool along the lower screens of the entire enclosed pool area. You can tell they were not cleaned in quite some time.
-One bathroom has a vanity with 6 bulb slots yet only two bulbs were installed. Other bathroom had 4/6 bulbs.
-Some lamps had no bulbs
-Mickey bedroom had painters tape holding up the mickey cardboard art
-Washing machine was dirty and had pennies all stuck in the bottom
-Bath towels are big enough for a large toddler
-Lights in the pool didn't work so no night swimming
-Lint all behind and on the entire laundry room floor as if the vent was never connected and dust just flew around and never cleaned
-Water pressure was horrible
-Frog in the house
-No one mentions that there is a large fee to use the wave rider at the resort pool
-There is no regular TV/Cable. Its Roku. You need a personal login to get any type of TV access (HBOGo, Netflix, etc)
-Beds & pillows were awful
Great house and amenities. Only problem was there was a mouse in the house. I called for maintenance to put something down. They didnt. I took it upon myself, went to Walmart brought peanut butter and sticky trap to catch it. Mouse was caught
The house we stayed in was a beautiful home. Plenty of room for 3 families (8 in total) to spread out and also all gather together. Easy to find and no problems getting into home.
I would like to give 5 stars however there were a few hiccups. First off my daughter went into one of the kids bedrooms and right off the bat got a peice of glass stuck in her foot. The showers were clogging up we had to clean the drains. So as not to have showers over flow. The ice maker was SLOW! We had to but bags of ice for our duration.
When we arrived Sat at 4:30. Check in wasn't until 4. My teenagers were very upset that the internet instructions did not work. Of course the offices closed at 4 on Sat.
After a weekend of unplugged teenagers we fi ally figured out how to get connected.
When we finally were able to get ahold of maintenance they were very prompt . I would give them 5 stars.
This is a new resort and I'm sure these are just things that need ironed out.
We enjoyed our 2 week stay even with the little mishaps. I would return again in the future.
We never got told that construction was going on across the street so every morning we got woke up by bobcats construction workers. The house was dirty when we got there did not have a trashcan for outside had to call three times just to get a trashcan Was not a good stay.