100% refund for cancellations more than 14 days before check-in date. 50% refund for cancellations more than 7 days before check-in date.
The property was beautiful and everything about the stay was wonderful except there was no reservation for me upon arrival. The property owner did not give the property any information about my reservation. It took two hours to get everything straightened out, and after tracing all day, I was very upset. The property manager did everything he could to get me into the condo quickly as possible. I even called the property owner and left a voicemail and she did not call me back. I was highly disappointed in the way the stay started due to a lack of communication from the owner.