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8/10 Good
A guest from ,
26 Jan 2024
Details make the difference
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
There's no question the view, the amenities and the climate are sensational. We felt the valet service was efficient, and everyone was extremely friendly. But we were disappointed in some basics. And when you pay that much for a rental, you do expect a certain standard. These homeowners would expect no less if they rented a home elsewhere. For Example: A. of the 3 hair dryers in the house, 2 were so cheap that the red plastic melted off in your hand when you used them, and the 3rd was broken. B. The temperature controls on the fridge are tricky, and made it impossible to keep food from freezing. All produce in the regular side of the fridge froze, we lost a lot of food. C. The daily attendant was there for 4 hours a day. This is our private vacation, and even after I asked twice about her hours, she continued to stay MUCH too long, lingered using her phone, and disappeared for long stretches before she was done. It should be like a hotel - she should come in, work quickly, do what's necessary and then leave us to enjoy our space. Also every day she left a wet load sitting in the washer, and a load that was only partially dry in the dryer. So for us to wash our clothing, I had to do the "house" laundry first, before I could do ours. This happened over 75% of the days were were there.D. This home had an induction stove, with the necessary pots and pans. But to clean these types of cast iron pans is very labour-intensive. And the heat control on these types of cook-tops is very poor. It made for a frustrating and time -consuming situation just to make food for my family.
