100% refund for cancellations more than 14 days before check-in date. 50% refund for cancellations more than 7 days before check-in date.
Semi- clean and I had to reach out to the manager for info which is annoying.
I had no idea which room we were checking into because I had not received an email from vrbo or the building manager. The day of my arrival, I had not received the room number so I personally had to reach out and call them. Very unorganized and was not impressed in the least bit, so bad rating on that. Another thing, the apartment itself looked clean and tidy which I appreciated, but when I looked behind the couch to look for an outlet, there was at least 10 dead spiders behind the couch. So when you clean, make sure you move the furniture to get a thorough clean. I enjoyed my stay other than those 2 problems. For future costumers, give them the info they need BEFORE their stay, so they do not have to call and ask the day of.