Coastal Vacation Rentals HHI
About Coastal Vacation Rentals HHI
Coastal Vacation Rentals
Minimum age of primary renter:25
Max guests:9 (sleeps up to 9 adults)
Great House for Families
We stayed at this property with another family (4 kids total, ranging in ages from 8-15). Even though we were stuck inside for an entire day due to the weather, we all had plenty to do. The house has space enough for everyone to spread out; the enclosed sun room was perfect for letting the kids get noisy without disturbing the grown-ups. The Wi-Fi was good enough to have all of our tablets and videos games running at the same time. The kitchen is very well-stocked with all that we needed to make meals without having to venture out. Once we did get outside, the resort amenities were all close by (including a Beach Trolley that was right on time). It's not a fancy house, but it definitely met all of our vacation needs with a house full of kids.
Clean, comfortable easy stay
This house is perfect for our family with little kids. The rooms are nice sizes, good living room layout and eat in kitchen. It’s not close to the beach, but that wasn’t an issue for us.
This was the first time I used VRBO for my yearly family vacation to SeaPines in Hilton Head. I don’t think it was really a VRBO issue but more of a property management issue. To start with typically in the past when I made my reservations I did not ever have any issues. The property manager for this property was Coastal Vacations Rentals. When it was time for my second payment to go through I received a reminder email but my card was never charged. I sent emails and messages through VRBO to Coastal Vacations Rentals. Finally after a few days I heard back from the property manager that they were having problems on their end processing payments. My issue was that my vacation rental was in a pending status with about 2 weeks prior to my trip. The next issue was that check in was at 4pm. After a 5 1/2 hour drive we arrived to our rental to see that the cleaning people just arrived. They asked us to give them a hour to clean the house so we obliged and informed the property manager that our check in was at 4 but the cleaning people just got there. We got back around 5:15pm and the cleaning people were gone but the house was really not cleaned well. There was urine still in one of the toilets and hair around the bathroom sinks. Though the floors seemed to have been mopped when we walked barefoot through the house the bottom of our feet were black from the dirt in the house. Another issue on the house is that there was a screened porch that was nice but a broken deadbolt on the door that lead to the backyard that you couldn’t use. Finally the last issue was the code the property manager provided in the word document they sent was incorrect so we had problems getting in the front door but after reviewing another email there was another code listed for the front door and that worked. The house was extremely dark and had poor lighting. On the positive, the WiFi worked and we didn’t have any issues with that. As a family we have been going to SeaPines for the past 16 years and honestly this was the worst experience. Again I think this was more of a Property Manager issue than anything else but I definitely wouldn’t recommend using them if you have a choice.
Great Family Vacation
We loved our stay in Hilton Head. My children ages 11, 9, and 3 all thought this was the best vacation they have ever had....they are all asking to go back. The location of this home was ideal for our family. It was between the beach and Harbor town.....2 very popular locations. We were able to ride our bikes easily to both locations. We also were able to ride them to the petting zoo. The pool and tennis courts were also relatively close....we rode our bikes....it would be a long walk. You will not regret your stay.
Thoroughly enjoyed our family time in Sea Pines. Check-in was smooth. Our property manager was so easy to work with and extremely receptive to meeting our needs. Our rental was wonderful...peaceful, clean, in a quiet neighborhood and close to pool, beach, Harbour Town, and Salty Dog. Highly recommend....
Description of property
More detail of items included with rental is needed. Pleasantly surprised to have a canopy and extra beach chairs, and bikes. No code listed for tennis court. The community pool was great.