- English, Spanish
About SPI Rentals
SPI Rentals, LLC.
Minimum age of primary renter:25
Max guests:20 (sleeps up to 20 adults)
Almost perfect, but....
The property is in a fabulous location. The shower in the master suite was awesome! However, for what I paid I did expect a better attention to detail. There were no trash cans on the second or third floors. The pool lights were not working (I looked for the switch all over the patio and garage), the AC unit was not cooling properly on the second floor, the back patio door did not lock, the shower in the mother in law suite only trickled water, limited amount of towels (we had to wash towels daily and brought our own beach towels as advised) and several of the blinds could not be raised. I put in a work order and we were assured that someone would be there. No one came. Except for the AC issue, one could say that these were minor inconveniences. However, one pays more (as I did) to avoid these things.
Hi Hector, thank you for taking time to leave us a review. We are truly sorry for the issues that you experienced during your stay and the inconvenience it was to you and your guests. We apologize for not being able to address the issues prior to your arrival and regret that it affected you the way that it did. Please know that since your departure, we have been able to resolve these issues and we hope you will consider staying with us again in the future. We would love to have you back as our guests! Best regards, Ashleigh T., General Manager - SPI Rentals
We had a great time. Very nice location, and great place to stay.
Hi Steve, we really appreciate the review! We hope to see you again soon! Best regards, Ashleigh T., General Manager - SPI Rentals, LLC