Executive Villas Florida
- English, Portuguese
Pool / Spa
Minimum age of primary renter:18
It was a nice place, but a lot of things were broke. Stairs were wet when we got there, making the floor very slippery at the landing to the first floor. Barely anything was stocked like the last property we rented from there. There was no instructions on how to get into gates. Overall, our vacation was good and relaxing!
Our Christmas vacation was ruined, there is a roach infestation and trying to contact someone is impossible. We emailed, called, to no avail. We have children with asthma and allergies which is very concerning as roaches are known to carry diseases. We do not live with roaches at home and should not have to deal with them on vacation. We now also have to worry about trying not to bring them home. I feel we were lied too. We spent a lot of money trying to give our children a special Christmas, if you know you have a roach infestation you should not be renting out this property until you have resolved the issue. I have multiple pictures and videos of these roaches in the home. I am still trying to speak with someone about this issue. In addition to roaches, furniture was damaged upon arrival, carpets are in need of a good cleaning. There is no code to get into the gate, you have to contact security to let you into the gate each time. 1 Pool stick was broken. This was not a Merry Christmas for our family. Very displeased with this rental and the inability to contact someone from the property management team. I will be filing a formal complaint as this is unacceptable to take people's money knowing you have a roach infestation. Very unhappy.
Marvelous Spacious Home
Convenient and comfortable.
Games and audio more than adequate.
Kitchen is well stocked. Were missing a few necessary pots/pans and the property manager was quick to bring new ones. Would stay here again!
What a wonderful house!! Everyone had their own space and really enjoyed the pool. Loved it and want to come back. Only issue we had we're the gates coming in and out didn't work but that didn't stop us from loving the house and pool
Great house however
My family loved the house and the resort. However, the house did have roaches, the blinds was broken and when we called for assistance no one came to fix them. Overall, the house was nice and we enjoyed our time on vacation this year.
Our family of 12 had a fabulous stay and would definitely recommend it to others!