100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
We enjoyed the property and amenities as well as the location.
The check in process was brutal as we believed the property name to be Windy Hills condos however the facility is called North Beach Plantation. We did not know this in advance and caused considerable confusion after a long day of driving.
Also the prices for drinks and food is quite high.
Some of the facility rules appear unnecessary such as having to have a towel card to get more than one towel when everyone is required to wear a bracelet to access the pool area.