About Aneliya Plocheva
ZIA specializes in creating exceptional memories for families and groups! Our detailed approach has helped us fit the right property with the right group, to guarantee the maximum enjoyment to all of our valued guests! Vacation time is a valued necessity and we will cater to all of your needs to benefit every minute of your time away from home!
First family vacation went wrong..
We had stayed at Aqua for the first time as a family and was anything but satisfied. Upon arrival, the email we had received was the wrong code to get in as well as the gate code. There also wasn't any parking and our room was supposed to have 2 parking spots. We also had rented a passenger van and was told that it would fit in the parking garage and upon arrival it would certainly not fit. After almost being towed, we finally got a spot in the basement..when we got to the room the pictures that we were expecting to live in were sorely mistaken. The condo itself was filthy. Beer bottle caps on balcony, dings and skid Marks on the walls, all pictures were crooked, gum stuck on the rugs on the carpets, some of the clean dishes were also dirty. The dishwasher, washer, and dryer also didn't work properly. But wait there's more...the balcony table was falling apart, back of the TV remotes were broke and we had small children so that was fun..., the microwave fell on my daughter's head as it fell apart. We discovered that it was taped up with scotch tape. When mentioned we got a simple "sorry enjoy your stay." The knobs were off of the coffee table, there was a broken lamp in one of the rooms, the master suites bed had 2 massive dips in it, there was busted light bulbs on a decorative piece, the elevators were off and on working our entire stay, the list goes on. This was supposed to be a relaxing, comfortable, fun, and a wonderful memory for the whole family. We even brought my mom who is a breast cancer survivor. She had never been to Florida and this is what we walked into. It's not okay. We paid too much to begin with then with all of the issues, it was a NIGHTMARE. We will not be back to Aqua as it was more than just disappointing. Definitely not a destination for a family. Not what you would expect at all. Pictures can definitely be deceiving.
My family really enjoyed our stay here. The condo accommodated us perfectly! The bunk beds were a hit with my 3 and 6 year old. The own was easy to get in touch with and very quick to respond. Would definitely recommend this condo and would stay here again!
Thank you Kelly. I am so glad you and the family enjoyed your stay and the place. Looking forward to hosting your next visit.
Nice location. Beautiful beach. Condo was beautiful. Enjoyed the balcony and its view. Saw sting rays, fish and dolphins. Enjoyed being so close to the Pier Park area. Would definitely return to Aqua!
Thank you so much for taking time to leave such a nice review, We appreciate guests like yourself and we hope to host you again in the future.
There had been smoking in the unit and an attempt to fumigate was partially completed. The carpets are dated, had been cleaned recently and were buckled up in several places which could cause someone to fall. Carpets need replacing.
The large recliner in the living area did not recline and needs to be replaced.
The unit is an adequate rental but nothing special.
Thank you for your feedback! We actually just completed a carpet clean the day prior to your arrival and there may have been some left over smell from the carpet cleaning process. Thank you for being our guest! We truly enjoyed hosting you and I am sorry you did not feel special in the Aqua complex. It is one of the best you could stay at in PCB!
Aqua is the best!
We just returned from the best vacation in a while. Made such great memories in this beautiful unit. It has everything we were looking for, from the most comfortable beds, to the perfect gulf views. Did I mention the pools, the whole vibe of the complex is high end and we will not stay elsewhere, after finding such a great property. Thank you!
Thank you for your great review.
We look forward to your next stay with us.
Aqua is the best complex to stay at
We booked this condo as we heard Aqua is a great complex and were so pleased. The amenities are top notch and have a star luxury hotel feel. The condo itself was memorizing, so beautifully decorated, perfect height and well stocked for our week long stay! We have finally found our spot to stay in PCB, after 6 years of trying our different areas. Thank you!