Poole & Associates
About Poole & Associates
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We enjoyed the beach and weather but the condo needs updating. Very outdated with some rickety furniture in the kitchen/living room.
HI Carol! We are glad the weather was favorable during your stay and that you were able to enjoy our wonderful beaches! Looking at your review we noticed your entry about the kitchen furniture being a little dated, this is something that is at the discretion of our unit owners and we apologize it was of any inconvenience to you during you stay. Thank you for choosing Poole and Associates for your stay!
avoid this condo at all costs
The condo building is in disrepair. The unit I had was terrible. fresh paint and clean, but furniture was broken, warped or stained. Little better than a High school spring break motel! doorwall had no hardware...had to use a broom stick to lock the door. dining table needed to have props under legs to level. The one and only chair in living room was broken and risky to sit in. Window in 2nd bedroom would not open. We had some very cold temperature, and the furnace would not work. It took 3 days to get it fixed. I asked to be moved to another unit, but the management company was unable to get approval from owner. The heater in the pool broke the second day I was there. It took 5 weeks to get it fixed..3 days before I left. This may be ok for a weekend stay...if you cannot find anything else, but that is all. Avoid this place.
Hi Kati, I am disheartened to read this review. Upon your arrival to this unit you called and requested to be moved, due to the condo missing some items that you felt should be there (a butter dish, wine glasses, mop and bucket, toilet brush, additional hangers, additional glasses as well as an additional frying pan). We brought these items out to you the day that you requested them. The issue with the thermostat was resolved as quickly as possible. These owners have a home warranty which we had to work with to get the issue taken care of. Unfortunately, in situations such as this we are at the mercy of a third party. However, the temperature in the unit never fell below 70 degrees. This unit is far from being is disrepair. I have checked work order history and reviews and we have never had any complaints of this nature. In total we spent over $1000 to accommodate you during your stay. While we are saddened that you did not thoroughly enjoy your time here, Poole and Associates went above and beyond to make this an enjoyable vacation.
We loved it ! Can't wait to come back!