6/10 Okay
Felicity M.
16 Apr 2024
Liked: Cleanliness, check-in, location, listing accuracy
Disappointing
While the online listing was overall accurate, there was several things that were not up to expectation. The hot tub was unusable due to it being dirty and the jets were not fully working. The pool table was falling apart and not level. We experienced the microwave almost catching fire by just using the timer on it. Attempted to call the manager our first full day and did not receive a call back until attempting to call again the following day and finally got a call back. The steps entering the cabin were not level and were very slick and my mother actually fell going into the cabin on our first night. Would not recommend this house for anyone with mobility issues. Also the bottom floor temperature is really cold but the top floor is really hot, so it was almost impossible to have everyone in a comfortable temperature in the cabin. The cold water had a ton of sulphur in it and the hot water was very irony. While the property manager did address a few of our concerns, they were done on our last day so many of the amenities we specifically rented this cabin for, were unusable. Unfortunately we were very disappointed in the cabin.
Felicity M.
Stayed 3 nights in Apr 2024
