Hi there! My name is Alex and I am the Guest Manager here at AvantStay. I've lived all over the world and love traveling to discover new places. Having stayed in many VRBOs myself, I am hypersensitive to what goes into creating an incredible trip from start to finish. My team and I all share a passion for travel, exploration and, of course, a good night's sleep. Just like you, we value the time we spend with the people we love above all else. We're here to provide amazing getaways for friends, families, and colleagues. AvantStay is proud to deliver boutique home-rentals at an attainable price for exceptional experiences and lasting memories. We're dedicated to making your time with us totally relaxing, so you can focus on enjoying yourself and your surroundings with the people you love. We look forward to hosting you!
Pool / Spa
Minimum age of primary renter:25
Max guests:16 (sleeps up to 16 adults)
Wanted to love it
Let me start off by saying the house itself is as listed. I had invited family and friends over to enjoy a weekend of relaxation and fun. The weekend started off well enough - rooms inside were neat and in order, temperature was perfect when arriving.
The problems arose as we started using the house. First the grill was broken, which was one of the amenities that led to us choosing this listing. Only one burner worked on a four burner grill; we actually did the maintenance ourselves. We got all four (4) burners to work and were able to BBQ, as planned. Second, we had workers entering the property without notification or checking in with us. We had a pool guy and landscapers enter while we were still there, no knock on the door, just entered through the side gate. Once they noticed residents were there they left, but why wouldn’t you have them knock first or alter their schedule? Third and worst of all, was the trash situation. When we entered the backyard to relax by the pool we were hit by a rancid smell. What we found was a total of six (6) trash bags just left on the concrete by the side gate. These black trash bags were left for a period of time baking in the sun. When they were lifted, we found maggots. I understand with limited trash can space things can get left behind, however I know for a fact a cleaning crew came in that day and did nothing to alert property owners. We were told the cleaning crew was finishing up right before we arrived. I sent pictures and called the rental property owners which leads to my final issue. Every time I texted or called them, I ended up talking to someone new. I sent pictures, as asked, and was told a special pick up could be arranged for the trash. No follow up or pick up.
Honestly the issues I suffered weren’t necessarily deal breakers, except the trash. That kind of mess is completely unacceptable to deal with as a guest at a vacation home and should have been taken care of before guests arrived or dealt with expediently when brought to their attention. None of those things happened. This house could be perfect, for a big family or group of friends get together. However, in my opinion it’s treated like a proper rental property and not given the care it needs or checked regularly to see what’s working and what’s not.
Everything was fine except the hot tub was not working. Fortunately, no one planned on using it, but it could have been disappointing if we had wanted to use it. One extremely good feature was that all seven bedrooms had full or queen size beds. No one got shortchanged.
Perfect getaway home
This house was absolutely perfect for my group of family and friends celebrating my 30th. I was on the fence because this listing didn’t have many reviews but once we arrived everything was better than I imagined. Customer Service is exceptional throughout the entire process. Definitely recommend for anyone looking for a nice private getaway.
Oh and the pool is MASSIVE! We had 16 people with us and everyone swam and we never felt crowded.
Had a good time.
The property was clean and contemporary and close to anywhere we needed to go. Great overall 👍🏻
We stayed at this property for a softball tournament that we were playing in cathedral city. We had 7 couples and 4 children (ages 2-4) and the House was great for cooking and hanging with the kids and our teammates and families.
The House was very modern and stocked with lots of towels and all of the tools you could need to cook a great meal. The backyard was very comfortable and great for hanging out.
The customer service aspect of staying at this property was top notch. All of our questions we answered briskly and the entire rental process was handled smoothly and transparently.
Overall this property was perfect for our team and our families. We had a wonderful time and would certainly stay here again.
Wonderful Home w/ Big Backyard!
Super clean and comfortable. We had some concerns coming in, but the Guest Manager was very nice and cleared up what concerns we had. The pool was so nice. I think I spent half of my time there. My family was settled and everyone got their own room. It was great!