4 Bedrooms, 3, Bathrooms, Sleeps 8
Pool / Spa
Minimum age of primary renter:21
100% refund for cancellations more than 30 days before check-in date. 50% refund for cancellations more than 14 days before check-in date.
I really enjoyed staying at this property. It was really clean and had everything we needed. Easy check in and check out. The property manager was easy to get in touch with. The only thing that wasn't perfect was the pool lights wasn't working. But I understand that things happen. I would definitely recommend this property to others.
We stayed here for Christmas week. Arrived at the property to find adorable Christmas decorations, a decorated tree, welcome card and Christmas cookies. Brenda had asked us ahead of time if we’d like her to put up a tree, which was above and beyond our expectations before we even arrived! Property was immaculate and Brenda and Bill were just a phone call away should we need anything (we didn’t, as everything was taken care of and as represented). We had lots of fun at the home, the club house was beautifully decorated. We will definitely be going back next year! Thank you, Brenda and Bill, for your hospitality and use of your beautiful home. We had a fantastic time!
Vanessa and her family were so great I wanted them to have a wonderful Christmas so I did some decorating for them they loved it they really appreciated it I was so happy they enjoyed their stay they were great renters welcome back anytime 😊
Good Amenities - Not Clean
As a frequent Orlando vacation family (8-times over the past 15 years), we have a lot of experience staying at condos/villas/houses at great resorts in the Orlando area. Thought we would give this property at the Solana Resort a try—had good reviews, the right amenities, and looked great in pictures. Kids loved the game room and private pool at our villa.
The primary issue we had with our stay is the house wasn’t clean. Our vacations are really busy and active—we spend a lot of time at the theme parks, beaches, etc. The little time we do spend at the villa tends to be resting, recharging, and getting ready for the next full day of fun out and about. Being so busy, when we noticed a few carpet stains, we originally glossed over it—wasn’t worth mentioning. But over the course of the first 4-5 days of our stay, all the different issues started to add up—mold-like stains in tile grout in all three showers, stains on carpet, torn shower curtain, badly worn carpet, etc. Collectively they gave us a feeling of being unclean.
I reached out to the owner, Brenda, to share this. She asked for and I provided pictures of all of the issues and asked how they could be resolved. She reviewed the pictures and indicated the shower issues were stains (per her cleaning crew), that the carpet stains were from the previous guest, and that she was unaware of the torn shower curtain from previous guests. Brenda wanted to stop by to see the issues herself. I offered some times to meet over the next 2 days but we are out early and home late each day—these times were not convenient for Brenda’s schedule. In the end, nothing was done to clean/resolve the issues.
Brenda did offer to refund the last 2 nights of our stay…if we vacated the premises. This would be difficult as we weren’t going to be getting back to the house until very late that day. As our vacation was drawing to a close, I declined the offer as I didn’t want to waste our little remaining fun time searching for a new place to stay, moving all of our stuff, etc.
As a little context, in our previous 7 Orlando vacations, we have only reached out to an owner once because the villa was not stocked with enough towels.
Based on our experience, I can’t recommend this property at this time. It has potential if the issues we encountered are resolved prior to the next guest arriving. Before considering this property, I suggest you ask for specific pictures of the issues mentioned above as being resolved.
Very nice house and clean.
We loved the closeness to many restaurants and the pool.
Great stay at this villa
Had a great stay at this villa. Fantastic neighbourhood, a few minutes from the very nice champions gate development with fab restaurants. A good half an hour from Disney. Pool and hot tub was lovely. We had a few issues during our stay with the pool filter but Brenda dealt with this quickly and efficiently.
Thank you for your great review I’m so happy that our guests enjoyed their stay we try and make it as relaxing and comfortable for all our guests and we love when we hear that the kids had a great time that’s what’s it all about 😃�
Perfect place to stay
The house was very clean and had everything we needed. That is saying alot because I have 5 kids from age 5 to 19. It had something for all of them. The resort is a very safe and friendly place. We will definitely stay here again. The heated pool was amazing by the way.
Thank You so much for the great review we try very hard to keep our customers happy and coming back hope to see you again 😀