Leeanna at Kathy Nesbit Vacations, Inc.
Definitely lacked upkeep, was not clean upon arrival, did not provide all linens as advertised
We had to have cleaners return to the unit... which was only provided after the first weekend. The kitchen had ants crawling ... and we had to pick up ant traps which didn’t work eventually spending time waiting for an exterminator. Upon arrival there was hair everywhere- in and on all the linens (which we washed before using), IN ice in the freezer, shavings in a bathroom drawer...
New furniture was to be delivered during our stay, some original furniture had worn through and we covered with towels to use, and we waited for delivery. We were asked where furniture was to be placed, etc. Plumbing problems in the kitchen so we had to wait for a plumber and were told the water had been standing for a long time... which it hadn’t because we had items under the sink.
We were provided a “small” credit on our account but not even our entire cleaning fee for all the trouble. No one ever called to check on the status after the issues, we had to call ... when the ants were still a problem... etc.
would not rent from them again.