Condo, 1 Bedroom + Convertible bed(s), 2 Baths, (Sleeps 4)
South Kohala Management
Beautiful location. Well equipped unit. Terrific onsite management.
We are happy to hear that you enjoyed your stay at Mauna Lani Terrace E301 and we look forward to welcoming you back to the island.
Location, Location, Location
As advertised we had wonderful ocean views as we’ve come to know at MaunaLani. And the condo was very comfortable and upgraded as a substitute for the resort being closed for remodel construction.
While we understand the need for periodic maintenance and repairs, we were disappointed in our “hard hat environment” experience during our 10 days at the MaunaLani Terrace. At check-in we questioned the status of roof replacement on the building next store to our building and plans to moving to ours. The office said that safety railings would be put up during the next few days but not more than that. If things changed, we would be contacted. As it turned our building went to full removal and replacement of the roof including sub partical boards during the last week of our stay. Staying on the top level of the building we were left with:
Noise 8:00am -4:00pm: impact drilling, power saws, impact cutting, hammering and nailing, construction vehicle movement.
Debris: saw dust made the Lani unusable, dust and debris on the stairway and parking lot.
Leaving and returning: movement out and back in the parking area was limited by the construction vehicles, needing and waiting for construction vehicles to be moved, not being able to get back to our covered parking spot.
We believe we could have had some advance notice of the maintenance and construction work going on during our stay at the Terraces. We did question it at check-in and then did not receive the promised updates. Was there another condo available in the complex available and not in the construction zone? No allowance or consideration was offered until we visited the office for answers. An offer to move to another unit 2 days before our departure was not a solution. The partial $ credit to our account was appreciated as some consolation for missing out on enjoying the beautiful location and condo to the fullest during our stay.
Mauna Lani Terrace E301 does check a lot of the boxes when it comes to view, upgrades and comfort. We do understand that having construction work done during your stay is not the true vacation anyone would want but we had no control over the situation. Unfortunately, due to the high occupancy we were unable to find another unit comparable enough to move you too so a partial credit was given. I do hope that we will be given the opportunity to welcome you back in the future. Mahalo for your feedback.
This was our fifth stay at Mauna Lani Terrace, and it is our favorite place in Hawaii. E301 is beautiful. The interior is lovely, and everything one could need for a pleasant stay is provided. Our favorite activity was sitting on the lanai and enjoying the fabulous view with a glass of wine or beer. We ate all our breakfasts there watching the sun come up, and we also enjoyed take-out dinners there most nights. There are many enjoyable restaurants within a short drive ranging from a food truck to 5-star places. We highly recommend this condo.
We are so happy to hear that you enjoyed your say and that unit E301 worked well for you! We look forward to welcoming you back to the Island in the future.
The Mauna Lani Resort is located just 25 minutes north of the Kona International Airport. Within the resort are three white sand beaches, 15 acres of fishpond preserve, 27 acres of historic parks, various natural swimming holes, and ancient petroglyph fields. A true natural wonder, Mauna Lani Resort contains beauty not only in the landscape but also in its regal history. With sparkling coral reefs and crystal waters that encompass the shoreline, Mauna Lani is the ideal choice for those interested in exploring nature in its pure state. The Mauna Lani Resort goes beyond providing the highest standard of quality for its guests by its dedication to the preservation and stewardship of this special land.