House, 2 Bedrooms, 3 Baths (Sleeps 4)
100% refund for cancellations more than 60 days before check-in date.
great location but otherwise just adequate
It was just a few blocks to both the gondola and to restaurants, rental places etc. The unit was small which would have been "OK" but missing some essentials like a pan to fry an egg in, paper towels and any kind of table (no coffee table, no cafe table.) It was also a little dirty - we found dirty underwear in the upstairs loft, crumbs on the sofa and old coffee in the coffee maker. Finally, there was no warning (that I recall) about the outside stairs. There are about three flights of steep, narrow wooden stairs that were difficult to navigate with gear, snow and fatigue and darkness. I would not recommend for anyone with mobility or balance issues.
I am sorry our unit wasn't what you expected, we try to have enough photos in our add so people can determine if the size and layout are a good fit for them.
Regarding the essential details, there is two frying pans in the drawer under the oven so maybe you missed it, in the future just drop a note to your host with questions like that and most host can be very helpful.
Regarding the cleaning, we have used the same cleaner for years with no complaints, but obviously they dropped the ball on this visit, I spoke to them about your findings and explained that this is unexceptionable even if its only once, we truly want to provide a great experience for our guest and cleanliness is a big part of that experience.
Regarding the stairs, our photos show in detail the pathway to get to our condo including the stairs. we want people to know that there are a couple flights of stairs and a brick pathway to get to our unit, I have now included some wording about the stairs in our "Guest Access" section of the description
Regarding the coffee table, since the space is smaller we have added two side tables on wheels that can be rolled in front of the couch when needed to be used as a coffee or breakfast table, we thought this plan would leave more open space when the tables are not required. sorry this didn't work out for you, we think a movable table is best suited for this space
We will make changes based on your review and appreciate your feedback so we can improve the experience of future guests, Thank you for your response
Exactly what we were looking for!
Cute space, small but perfect amount of room for us!
I had a WONDERFUL stay at this property. It is located just outside the main Village, which was great as it was more peaceful than actually staying IN the Village. Approximately a 4 flight walk up the stairs. Easy, very close parking. Fantastic directions from the host, so we would know just how to get to the front door. Every little detail was taken care of. I have stayed in other properties, and have often been disappointed. NOT HERE! The place was stylishly furnished with new furniture, decorations etc...NOT flea market/yard sale cast offs!! The 3 mattresses all had nice new soft sheets, with lovely duvet comforters & many throw blankets! The small serviceable fridge & microwave worked great - kitchen was well equipped with new dishes & even "Whistler" coffee mugs...I LOVED the loft, or as I called it, "The Squirrel Nest" - super comfy & cute! There was new paint & carpet and even new shampoo & conditioner bottles & a nice big bar of soap in the shower! Great new fluffy towels! I cannot imagine anything better...You can tell the owners have pride in their unit. I would highly recommend this rental.