Sean Petty & Cain Stuer
- English, Spanish, email@example.com
What makes this Condo unique
Stay in luxury and wake up to some of the best views that Isla Mujeres has to offer at this 4-bedroom penthouse at Isla 33 Resort and Villas.
No hot water, management company failed to respond until day 3. Failed to fix the problem. This unit need serious maintanence.
Great place to stay!
Fantastic place! We had fun and were very comfortable in the penthouse ~ very nice amenities, really felt like home.
Beautiful property! Nice location! Great amenities!
The house itself is beautiful! And has a gorgeous view! There are 3 king master suites and a 4th king bedroom with bathroom next to it. There is 1 suite in the main living space and a sliding door separating the other 3 bedrooms and it’s own living room/wet bar. Air conditioning worked great! There is an outdoor patio AND a rooftop pool/lounge/grill area with a temperature controlled pool. There is an elevator that leads directly up to the penthouse from the main floor. The restaurant on the main floor (Topaz) has good food!
They have a linen closet with plenty of extra towels/sheets/pillows/pool towels. They also provide shampoo, conditioner, soap, hairdryer, etc.. There is filtered water hooked up to the refrigerator, a washer and dryer, Dish TV in both living rooms and main master suite, and smart tv’s (with Netflix) in the other bedrooms. HOWEVER! The WiFi doesn’t work in 2 of the bedrooms so you can’t really watch anything since netflix constantly refreshes.
The negatives: We were told to contact the property management company when we were at the ferry dock and that they would be waiting for us outside Isla 33 to help with check-in. Not only was no one waiting for us, but we had to go inside and find someone to call our concierge and tell them we needed to know where our room was and how to get in. The process took over 20 minutes. We had a tired and hungry 2 year old with us, so this was not a fun wait! The main master bedroom has NO window shade where the shower is! The bathroom window faces the Main Street outside and we were told you can’t see into the window from outside, but we went outside and you CAN see everything! We remedied this by hanging up a pool towel over the window! And lastly (even though it’s out of anyone’s control), when it’s windy the two bedrooms facing the ocean have hurricane shutters that rattle loudly all night. We had a noise machine going in our room which helped, but it’s still loud.
All in all we had a nice stay would definitely rent this penthouse again. The pros definitely outweigh the cons!