Eza, Property Manager/Owner
100% refund for cancellations more than 60 days before check-in date.
Nice place, poor communication.
The house was nice and we loved the location. I had a simple request for the manager - to please send the key-code in advance because I wouldn't have a way to communicate while traveling. I asked twice and only got a canned response, making it difficult for me to get the key-code when I needed it.
Hello I’m sorry for your disappointment but we can’t give access until check in time. Just like any place you don’t get the key until your rental time. We have other people renting the place before your arrival.
We enjoyed our stay in this cozy house perfect for 2 small families. I loved that we could prepare our breakfast before we’re out the door. Ezra has been helpful. The location is nice being close to Seattle, Bellevue areas. Close to 405 but not enough to hear it as the neighborhood is quiet. The beds could be more comfortable as one dipped in the middle and headboard made a noise with little movement. The house looked clean but the kitchen drawers can use a deeper clean to impress future guests.
This home is indeed clean and in a very quiet neighborhood with easy freeway access. However, it lacks some very basic items. For example, there are no hand towels. There are only 3 teaspoons (for a home that sleeps 6+). Limited drinking glasses and mugs. A dresser in the bedrooms would allow guests to unpack. Also, the home has a Nespresso coffee maker. We always bring ground coffee expecting a drip coffee maker, but had to return that for special pods. Either the description of home amenities should say it has a Nespresso or the owner should replace that with a drip coffee maker. Or simply provide the special pods required.
The coffee maker, extra towels and extra utensils in the shelf storage. If you could simply asked. You are reserve for only 4 person.
I’m sorry that you couldn’t change your reservation and had to retaliate in bad review.
The house was spacious and it was it was in a very nice quiet neighbourhood.
Nice quiet place
The house is located in a very quiet area on a dead end street. House was not clean when we arrived, but Eza sent cleaners in and made it very comfortable. Dish towels and cloths not supplied. Beds are clean and comfortable. Overall good place to stay.
Spacious home and convenient to Seattle.
Home was large enough for family to gather. Bathrooms and kitchen were very nice. Needed more screens in the windows . Only 2 in entire house and 1 fan. Skylight had a trash bag covering it. Could have used dressers and more hangers for clothes. Overall. It was convenient to everything and nice place to stay.