3 Bedrooms, 3 Baths, Sleeps 12
Panama City Condo Vacations, VTrips
Cancelled bookings will not receive a refund.
We were not able to check in because of the hurricane. Everything looked beautiful and I hope to visit in the future.
Dirty and tacky
I'd like to start off by saying that this is my 5th time staying at the summit. The summit itself was and always has been a blast for me. This particular condo however, was dirty upon arrival, had two toilets seats that we're not bolted down, had a light fixture cover fall on one of the guests after another opened the back door due to the cover not being the correct one for the fixture, (way to big and just kind of has to balance on the sides).
The condo just had too many cut corners and "small" things wrong. Shower heads spray past tub bed no matter how far down they're adjusted, closet on the inside of the entry door has a dead bolt that was not locked, therefore sometimes when you open the entry door it will swing open, bang into one another, and prevent access to the condo after getting caught on the door handle.
Love the summit, but this condo was a different experience to us.
Hi Erik, thank you for choosing to stay with us and taking the time to post your review. We are happy to hear you love the Summit, and would like to apologize that this unit did not meet your expectations upon arrival. Our local office is going to do a full inspection of the unit and make any corrections possible. The housekeeping team has been alerted as well and will be giving this particular unit more attention. We do hope that you will stay with us again if you are ever in the area.
Stay was great!! Room could use some updates and fixings to a few different things.
Kitchen needs bigger and more pots and pans. Hard to cook for a large group with what was in the kitchen. Bath tubs have mold in them and the staff that clean the unit doesn’t do a good job. The tv stand was covered in dust. The floors was dirty. We have a baby which is crawling and he had black all over his legs when we picked him up out of the floor. For the price we paid I think I would look for a different place to stay if we ever decide to return to Panama City.
You are absolutely correct and we apologize for any negligence on our end. We are disappointed to know that this was what you experienced and we will be consulting with our cleaning team to make sure that our standards are being upheld for great customer satisfaction. Cleanliness and guest comfort is very important to us and we clearly dropped the ball. Your feedback is how we can improve our guest stays and we hope to have the opportunity to make things right for you in the future. Again, we thank you for your feedback.
Loved the room
My husband and I brought our two daughters and a couple of their friends and our grandson. Room was great for a large group
The condo was filthy. Food under the beds, remotes wouldn’t work, bathrooms nasty. Very disappointed in the condo. The resort was great though!
Hi Jodi, first I want to apologize for your stay with us is less than satisfactory. We strive to provide all of our guests with exceptional vacation experiences and it pains us to see that this did not happen. Guest comfort is important to us and we are completely committed to improving in the areas we seemed to have fallen short. Our housekeeping team works both efficiently and diligently to provide the level of cleanliness that our customers have come to appreciate and we apologize if this was not the case for you. We will work hard to make sure that this does not happen again. We appreciate you taking the time to write us this review, it gives us the opportunity to rectify any issues that have been addressed. Thank you again for your feedback and we hope that we can possibly host you again in the future.
AMAZING view, very clean, and overall fantastic experience
This place was amazing. I booked it for spring break, and there was sooo much room for all 12 of us! The rooms were huge and the kitchen allowed 5 of us to cook at the same time! Being on the 15th floor, it's about a 3-5 minute walk to the beach, but the view is so worth it! This whole experience was amazing!