3 Bedrooms, 2 Baths, Sleeps 8
Panama City Condo Vacations, VTrips
Cancelled bookings will not receive a refund.
Always room for improvement
Don't understand why the cleaning crew would not have reported (if the previous tennant did not)a broken stopper in master bath sink and a master toilet that sounded like a loud jackhammer every time it was flushed. To have the towel bar in master bath fall out of the wall as you start to hang your towel was quite a shock! We had to wash a couple of baking pans that were dirty before we could use them.
Room was not cleaned & horrible communication
We arrived early and asked to check in early and they told us no due to the room being cleaned so we waited 4.5 hrs. Once we walked into our room we noticed A LOT of things that hadn’t been cleaned at all. Both bathrooms were dirty; one toilet had pee, dirt, hair still on it, showers had a white mildew when wipped, one shower still had soap spots, sink had hair still on them, (had to have another cleaning service to come redo the bathrooms) drawers had hair all in them, under cabinet had a bunch of black dirt & a light bulb out, beside the bed on glass end table had drink rings & pretty dusty, couch had sand in it, 2 of the bedrooms had mold on the bedroom windows, dishwasher wasn’t working right & broke, clock on the wall wasn’t even the right time, the washer & dryer is very outdated & dryer doesn’t work very well, surround sound system had been taken from a previous renter. Our stay at sterling beach was great but for the room we weren’t happy at all! I had to call about 10 different numbers & about 5 different emails and never got anywhere with it! It was a complete joke & we will never book this room or company that owns this condo again! If you book i would go through sterling beach itself or a personal owner! We love sterling beach but will be doing a different room next year!
Trip overall was good but few issues. The dryer took an exception long time to dry clothes. Every wash took two cycles no matter if it was a smaller load and extra spin cycle.
Secondly, my wife and I had bites or some type of bumps from the bed in master bedroom. Not sure what it was but itchy.
Other than those two issues, the room was adequate. The TV was an older model and the picture wasn’t the best quality.
VRBO did great job of getting my code to enter the room after I called when we arrived and the code did not work. Quick job on code. Thanks
Thank you for sharing your feedback with us. It was our pleasure to provide you and your wife suitable accommodations for your stay in the area. We hope that you were able to enjoy all the local attractions, amenities and more. We apologize for the dryer not being up to par. Our maintenance team will be happy to take a look and see if there is a need for a replacement. We apologize for that inconvenience as we do understand how frustrating it can be to not be able to use appliances that you depend on. Again, we do thank you for bringing these items to our attention. Anything we can do to better the experience for the next guests, we will happily oblige. If you ever find yourself back in the area and looking for another getaway, please do not hesitate to give us a call. It would be our joy to host you for the next time around.
602 Sterling Beach is a nice condo. The beds were firm, which my family loved! The washer and dryer are very dated (no place to add fabric softener, you just go old school and add in the rinse cycle😉�) and the dryer takes a while to get clothes completely dry. It was nothing to call and complain about, but worth noting if laundry is a deal breaker 😉�...
The rooms are nicely decorated and large! I love having keyless entry. Security is tight at the pool (which i was grateful) so make sure and wear your pool bands! The patio are with grills is very nice. We love Sterling Beach!
Very well kept and awesome experience!!