8bed,4.5bath with nature view, close to clubhouse,big pool and spar,game room
100% refund for cancellations more than 60 days before check-in date.
Dated and infested.
The furniture, except for the master suite on the first floor, has to be updated. There is a difference between wear and tear and just plain ragged. We could not even use the formal dinning area because the chairs are falling apart, and the table could use some stripping and waxing to repair the damage from the prior guests. The bench in the kitchen is broken so sitting on it was not an option. There is also a cockroach infestation in the game room, we were welcomed by one of those just as soon as we arrived. The maintenance man had to come treat and power wash the pool area and patio furniture because of the overwhelming mildew growth. An outsourced exterminator arrived two days later to exterminate, the owner should ask that company for a refund because the treatment did not work, especially since the exterminator only sprayed the baseboards. The general fact sheet about the property tells you about sometimes finding roaches, that is an understatement. The owner sent me a text stating for me to call the management. I spoke to a very nice lady named Tammy. She had done all that she was able to do but the fact of the matter is, this house and furniture is in need of some serious repairs and updating. There is mold growing around all of the bath tubs and the toilet seat in the second floor master suite is in need of replacement. My daughter and her husband had to use another bathroom. I can go on even more but it will only get me upset all over again. I advise anyone renting this property to take pictures of everything so that you will not be charged for someone else's damage. The owner named Fang usually will answer right away to text messages, but for some reason he is not responding and it has been over 24 hours. My family has been traumatized. I forgot to add that the WiFi instructions doesn't work, a maintenance man had to come and fix that too. I am totally disgusted about this whole situation. We deserve some kind of compensation. No family should have to go through this.
This was our first time renting a vacation home and we loved it and will continue to do so in the future. The property managers were very nice and answered every phone call, text, and email. The house was clean and spacious for our family of 18. The house is located in a really nice gated community and is not far from restaurants, Disney, universal studios, and more. We truly enjoyed our stay. Only thing is they only pick up trash once a week so if you have a big family be prepared to take your trash to the compactor located past security. We had no issues throughout this process.
Resundria, thank you so much for your stay, I really appreciate it, welcome back in the nearly future, thanks
Check in process was quick and easy. Fang was quick to respond to any questions/issues that I had. He was very attentive to my concerns. Home was neat and clean upon arrival. Very spacious and close to all theme parks. My family and enjoyed our vacation home.
Our family enjoyed staying in your home! It was in a very nice neighborhood, and a nice central location to many of the Orlando attractions . The home was clean and questions were answered quickly. Thank you!
Stay was great very comfortable family loved it. Very Hospitable Mr. Fang. When I had an issue with the spa he was quick to respond and have someone check it out.
We had a great time ..The house was beautiful with plenty of space just as it advertised...Great choice