100% refund for cancellations more than 60 days before check-in date. 50% refund for cancellations more than 30 days before check-in date.
Beautiful home with unusable furniture and spider infestation
The home is beautiful, but the sleeper sofas on the main floor are not fit to sit on let alone sleep on. Complaints about the sleeper sofas resulted in the response that they need to be replaced. Why hasn't that happened? Two of our guest have spider phobias. We found at least 6 spiders during our stay.
On the main floor, the glass plate in the microwave doesn't rotate. The oven doesn't work. In addition, the water heater turned off several times during our stay. The microwave downstairs doesn't turn off unless you leave open the door or unplug it.
A sad experience for our vacation housing.
When we arrived there were so many weeds in the doorway we could hardly get in. The house was very dirty. There were dead bugs in the sheets. We had to dust down the cobwebs and spiders. We had to vacuum and sterilize the entire house.The water in one sink did not work. The upstairs dishwasher leaked into the downstairs. The showers were cold. The air conditioner downstairs was so noisy that the people sleeping in the family room couldn't sleep.
It's a cute house and would be nice if someone would clean it up and make sure everything worked!
We did appreciate getting a partial refund for our 3 night experience.
We stayed with our five little kids and this house had plenty of room. It's a beautiful home, but some things need attention. There were wasps stuck between the glass and screen in a kitchen window. We were worried of a hole getting in the screen and then there would have been about six wasps flying in the home. There is no internet - in the home and Nauvoo. And it was kind of difficult to find - the street isn't marked and our GPS and Google maps doesn't recognize the street. For these reasons, we felt four stars was appropriate.
But once we found the home, it was a beautiful location and such a fun stay! We would definitely recommend this home and plan on being back. It has such fun charm and there is plenty of room - especially for the price. It was a short drive to Nauvoo and the drive was a beautiful, relaxing drive through the woods. A short hike and you could find 300 bc native American burial grounds. The whole stay was peaceful and perfect.
Perfect location & unique place to stay
We enjoyed staying at the Gatehouse. My kids all felt like they were staying in a castle and couldn't wait to go back to the castle every night. It is very close to all the Nauvoo sights and was the perfect location. The beds & sofa beds weren't that comfortable, but considering the price, we were still pleased. If the owners put a little more time/money into the upkeep and cleaning of the house, I would definitely rate it five stars. Things were obviously very used (like the dining room chairs) and it was not very clean (we found dead bugs everywhere-- luckily they were dead.) Nonetheless, we were very grateful to have found a fun place to stay for our Nauvoo vacation, and would stay again if the opportunity presented itself. You really can't beat the price.