Minimum age of primary renter:21
Max guests:8 (sleeps up to 8 adults)
You only pay for the caravan, not allow to enjoy the park.
When I rented the caravan I thought that we were entitled to use the swimming pools and everything into the caravan park as we had when we rented with the park directly so the ad online show pictures of swimming pools and others facilities and don't say anywhere that it's not included. Even when the park try to make everything smooth for you they have rules because of the security and the owner of the property should give you the pass over the holiday, if not you have to pay 4 pounds for 45 minutes of swimming pool/ child or adult/day and you're not allowed to enjoy any other facility, taking into account that there aren't so many things to do around.
Thanks for your feedback, all optional extras are included in the advert, which you agree to at the time of booking. If customers decide not to read the rental agreement that is their decision. We are unable to provide park passes and these are purchased from the park itself.
At peak times especially in hot weather the pool has to be monitored for everyone's Health and Safety, which is a priority, and sometimes for everyone to have a fair turn in the pool they may choose to monitor the time everyone can have. We do hope you choose to book again and have a more pleasant experience now you are aware of the T&Cs. Kind Regards The 2cholidays Team