Minimum age of primary renter:18
I write this review not to hurt your business but rather to help you put out an acceptable product that will in the end help your business. The flat is run down Curtains in bedroom were falling down. Only one of the two were even hung allowing tons of light in the room in the morning. No hairdryer and when I brought it to your attention you told me to go buy one and you’d credit me 20 pounds! No wash clothes, 1 towel each for 5 nights. The bedding was horrible. Spend some money and give the client something decide to sleep in. The bed in the second bedroom was worse than a prison cell. My sister in law ended up sleeping on the couch. We ended up buying a fan which we left for you because the bedroom was so hot. The elevator broke down causing us to carry the luggage down 3 flights when we left. The kitchen chairs were cracked and worn. Some simple upgrades and the apt would be fine. Do those things and you’ll have a nice rental
Good location disappointing overall.
No one showed up to check me in even though I received an email confirmation from Hostmaker for the scheduled check in time. I called and was asked to wait at the property 30 minutes incase their agent was running late. 30 minutes later , no one arrived. I was then told I could walk 1/2 mile to a store(carting my luggage) to get a key. I chose to do this as I had no other option. Their phone agent was very kind and took the time to call me before his shift ended to be sure I got the keys. Hostmaker offered compensation for the inconvenience which I felt was fair.
There were absolutely no instructions for anything in the apartment. I had to call to get WIFI information. The apartment was very clean. The beds are very uncomfortable. The window in the kitchen was broken and could not be locked. It was taped shut with packing tape. The windows in both bedrooms had a curtain that only covered about 3/4 of the window so there was a lot of light in the rooms. There is also a lot of street noise despite the double pane windows.
Several of the kitchen chairs are torn and falling apart. It is in a busy area right next to a hospital so there is lots of activity . It is in a good location for public transportation and in a nice and safe neighborhood.
I would not stay here again. I would look for a better accommodation for the price.
Mala atención y mal mantenimiento de un buen apartamento
El apartamento estaba en una muy buena zona, muy cercana a varios restaurantes. El apartamento estaría bien cuando lo inauguraron que es cuando hicieron las fotos, pero ahora necesita muchas mejoras (sillas rotas, ventanas rotas, cristales rotos, faltan sábanas, la wifi deja de funcionar, calefacción encendida en un baño permanentemente, faltan almohadas, etc.) Probablemente el dueño ni se acerca por el apartamento y lo tiene dado en gestión a una empresa que no lo hace muy bien (llegan tarde a dar las llaves, no resuelven ninguna de las incidencias que les comunicamos, no saben responder a la petición de salir un poco más tarde porque no tiene información). Una pena. Podría ser un gran apartamento con un mejor mantenimiento y cuidado.