Apartment, 2 bedrooms, 1 bathroom, 3 people
Minimum age of primary renter:18
Too many steps for older ladies
This was the most comfortable of 3 VRBO properties we rented on our trip to Italy. But that was only after you got up there! From the parking space several blocks away it was necessary to go down 100 steps to get to the entrance door of the building. You then had to climb 54 steps to get to the actual unit.
We had to pick up the key in another town almost an hour's drive away. The directions given to us to find the unit were a series of pictures printed on paper. We assume it was because they deal with people speaking different languages. But the directions could have benefited from identifying some landmarks rather than just showing a house with two brick columns in the wall. The directions that were written out said to continue until you HAD to turn left instead of continue to the first one way street going left. So after making several mistakes and discussing if that was the same tree in the picture we finally did find our parking spot.
From there we continued what felt like a scavenger hunt to find the building. It was not encouraging as there was no identification on the door which was very run down. But one of the five keys we were given fit so up we went, and up and up.
When we got to the top floor I was able to identify the unit only because the door mat matched the one in the picture and the knob was on the right side. There was no number or other identifying sign on the door. I then tried one of the other five keys for about 10 minutes before I finally got the door unlocked. I have never seen so many bolts holding a door closed, at least 8 on each side.
As mentioned the unit was comfortable and the view of the lake was spectacular. The microwave in the small but adequate galley kitchen would not work unless you held the plug in the outlet while you used it.
We contacted the rental company about the trouble getting in the unit and they sent a young man out at the end of our second day. He thought he had it fixed when we thought to have him try it and we closed him out with his key. After several minutes he was ringing the bell as he couldn't get in either. He suggested we not lock it fully which is what we did for the rest of the stay.
Another major concern we had was that in order to get out on the ground floor you had to have a key. There was no emergency exit.
When we took the key back to a closer town's rental agency the agents were not interest in our concerns, claiming they didn't speak English.
5 star view, rest not so good.
thank you for your review and your advices.
I'm happy that you liked the apartment and I'm sorry for the inconveniences you had. Through the "Arrival instructions" that we gave you, our aim was to explain clearly how to get to the apartment. If something wasn' t clear we were at disposal for you.
About the problem with the door, as soon as we received your call, we immediately tried to help you and fix the situations, also with my colleagues.
However I hope that you enjoyed your stay at Lake Garda. Kind regards
Brilliant location and view. Spotlessly ckean - loved it
thank you for your kind review. I'm very happy you enjoyed your stay at the apartment and I hope to meet you again at Lake Garda. it was a pleasure for us hosting you.
Leicht getrübte Urlaubsfreude
Die negativen Eindrücke sind auf eine kaputte Matratze im Doppelbett sowie teilweise verschmutze Bettwäsche (Winterdecke (grün), Zudecke). Die Zudecke konnte mit der vorhandenen Waschmaschine gereinigt werden. Nach unserer Reklamation der Matratze hat die Agentur innerhalb eines Tages Abhilfe geschaffen (toll!)
vielen herzlichen Dank für Ihre Bewertung! Ich freue mich sehr dass die Wohnung Ihre Erwartungen entspricht hat und dass Sie eine gute Zeit am Gardasee hatten. Wenn wir eine Reklamation bekommen, ist es für uns sehr wichtig das Problem früher wie möglich zu lösen. Ich hoffe Sie bei uns wider zu treffen!
MFG vom Gardasee
Gelungener Urlaub in Riva 4
Mit dem direkten Blick auf den Gardasee und die Strandpromenade kann man wunderbar viele Geschehnisse dort vom Balkon aus verfolgen!
Die Ausstattung ist o.k., das Bad erfüllt hohe Ansprüche.
Ferienwohnung Gardone Altstadt Casa Riva 4
Schöne Ferienwohnung mit recht guter Ausstattung (Gasherd mit Selbstzündung, Backofen, Gefrierfach im Kühlschrank, Kaffeemaschine, Espressokocher, Toaster, Zusatzdecken für kalte Tage, Zentralheizung mit zentralem Regler, Klimaanlage (haben wir nicht genutzt, da recht kühle Witterung), langer aber schmaler Balkon mit zwei einfachen Liegestühlen, Waschmaschine (nicht genutzt))
Sehr gute zentrale Lage mit tollem Blick auf den Gardasee und die Promenade
Parken in moderner Tiefgarage in ca. 100 m Entfernung
Gute Einkaufsmöglichkeiten in der Nähe (SPAR, Panificio, Delikatessengeschäft, sonstige Läden)
Dampferanlegestelle in ca. 80m Entfernung
Tourismusinformation in ca. 50m Entfernung
Jede Menge Restaurants und Cafes in fußläufiger Entfernung (ab ca. 10 m quasi vor dem Wohnungseingang)