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Dan & Pomly were very efficient and organising all relevant paperwork and were at the house to meet us and explain everything. The house itself was very good although the showers were a little temperamental in suddenly going very hot and then cold, but maybe that's just the way it is in Pattaya. There was no shower screens in the baths either so it got quite wet outside on the floor , but maybe that is the way it is, but the bathroom floor always got quite a soaking! All bathrooms could be done with being moderinised and freshened up as they let the rest of the house down. Air con worked very well in keeping the bedrooms chilled and also living area. We never used the pool , but it was always available and empty. They very kindly let us stay in the house for a few extra hours which was very much appreciated. At the time we were staying there was a very lot of building works ongoing around the property and area, which is unavoidable, but the noise didn't bother us. All in all a very good stay and would use again.