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We stayed for a week with a family of 5 - including a 20, 16 and 13 year old. We were warmly welcomed by Lourdes, the owner, who was really helpful and had excellent English.
The house was spacious, cool and relaxing. This has been a family home, and not a soulless IKEA showhouse done purely for tourists - some of the appliances are not brand new, but everything is fully functional. The kitchen is well equipped, with an excellent induction hob, and there is a fridge, freezer, small dishwasher etc etc.
The teenagers were very pleased that the wifi was excellent(!) - for younger children there is a huge garden with a playhouse and lots of ride-on toys, dolls prams provided.
We loved sitting outside on the patio, surrounded by amazing scenery. The location was excellent - just a few minutes to the local town of Amurrio, which has everything you really need, plus a direct train line into Bilbao. The coast is only an hour away (we especially enjoyed the surf beach at Sopela, but there are more sheltered beaches for those with younger children). There is a national park on the doorstep, a nature reserve with walks/cycling at Vitoria-Gasteiz, and Lourdes has carefully put together a trail around some local beauty spots and places of intererst - the lake at Marono was a fantastic picnic/bbq spot completely unknown to tourists.
The property is easy to find. and get to and from, being just off the main A-624 road. This road does cause some noise - we didn't find it instrusive, but if you really object to road noise this may not be the house for you. We thought it was an excellent property however, and would happily come back again.
Ideal location between the shopping areas and old town. Easy access for the tram and train station,
Apartment was tastefully decorated very comfortable and well equipped.
Four small balconies were ideal for looking out over the city and the surrounding mountains.
On arrival was made very welcome by the owner Ramon.