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The apartment had everything you could possibly need for either a short or longer stay holiday.
The only issue we had was that on arrival we were informed the fridge freezer was not working properly. However, pending a new integrated fridge freezer being installed the following week, Emma & Mike immediately provided us with a standalone fridge to ensure we could at least store butter, milk, drinks, etc. This was very much appreciated and testament to Emma & Mike's focus on customer service.
Our only disappointment initially was that there is only a very very small charcoal bbq which just wasn't practical to use for 4 adults (with healthy appetites!). I understand this is due to restrictions placed on bbq's in some properties by Pestana. However, we discovered that Intermarche supermarket (5 minutes drive) actually has a charcoal bbq at their meat counter and we were able to buy hot freshly barbecued meat (e.g. chicken, pork, beef, kebabs, sausages etc). As a result we were able to enjoy a few bbqs without the actual hassle of cooking - win/ win !
The dining area/ conservatory was well used by us as it is bright, spacious with great views of the pool/ garden and surprisingly cool as it is well shaded by trees so the sun does not shine directly in to the room.
The temperature was in the mid 30's during our 3 week stay and the fans in all the rooms and the air conditioning were well used and made it comfortable within the apartment.
All your UK channels were available on the 3 TV's so we didn't miss any of our favourite programmes at night or any of the major sporting events e.g. golf, cricket, football.
The apartment is directly across from the golf course which meant I didn't need the car as I have before when staying elsewhere on the Pestana Estate. Also, we could cross the road to the clubhouse restaurant to enjoy a drink or meal without having to bother with the car. As an aside, the clubhouse has just had a major re-furbishment and looks really impressive. Additionally, the food was excellent.
During our 3 week stay the apartment was thoroughly cleaned twice by cleaners with linen, towels etc replaced.
The pool was only a few steps from the apartment and we never had any problem in getting sunbeds/ Umbrellas even though we were there during peak season in August.
We have stayed in several other apartments on the Pestana estate and this is easily the best and one that we will be booking again in the future. Highly recommended!
The apartment was very clean couldn’t fault it had everything you could possibly want. The owners have thought of everything including my welcome pack nothing was too much trouble. They set up a WhatsApp group so you can have constant communication if needs be. The location was perfect I would highly recommend and will be returning thank you Dawn for all your help and understanding you have two wonderful people in Samueal and the lady( sorry forget her name) .thanjs again x