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From the first moment we booked the apartment the experience has been a pleasure. Great communication, ease of checking in, cleanliness of the apartment & location has made it the perfect break for the family & I.
We (myself, my wife and one of our sons) stayed in Polifemo, one of the 4 properties here. Contact pre-holiday very efficient and reassuring. Monica met us at the property and explained the facilities, showed us around and gave us tips on where to visit during our stay. The property itself is fairly basic, with no frills, but very clean. We didn't need to pay for the air conditioning as we were there in the first week in October and it wasn't baking hot outside. The large pool is wonderful, with views of Etna and the surrounding hills, and we had it to ourselves during our week there. There was an issue with the wi-fi on one day (the local transmitter had a problem) but Monica leapt into action and the connection was restored quickly. The villa is a good base for exploring the area, and we visited Etna, Taormina, Castelmola, Savoca, and the Alcantara Gorge. Gabriele also recommended the Norman Monastery of Santi Pietro e Paolo, although we got there rather late in the day (our fault) and it was locked, which was a shame . Probably just as well, as we were caught in a massive thunderstorm on the way back and would have been washed away if we had been any later! In summary, very friendly welcome, quiet area, host and manager available and responsive if needed, and good base to enjoy Sicily.