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We stayed here in January 2017 to go snowboarding on Kronplatz and we had a really great time.
The apartment was perfect for us, a family of 4, though there was 2 more beds and a pull out sofa-bed so could easily house more.
It has a nice small garden, that we didn't use much as it was so cold but in the summer would be lovely for a BBQ. The view of the mountains from the apartment is amazing.
Shower room with washing machine, good radiators throughout for drying clothes on. A bath would be nice for the children but we got by fine without.
There is secure parking accessed with a key fob. There are sledges available to use, stored in the garage, and there is a sledging run beside the nearby sports bar, which the children loved.
The bus to the ski lifts is a short walk away but we drove each day and found the drive easy, only around 15/20 minutes. Parking was easy.
The apartment was clean and well maintained, the kitchen was well equipped, there is no oven, only a hob and a microwave, but we managed ok, an oven would have been nice. There was lots of condiments etc left from previous visitors and indeed we left coffee, pasta, herbs etc.
There was lots for the children to do in the apartment, all kinds of toys and games and books, and a couple of DVDs.
We had a power cut one evening and I called Oriana, she was very helpful and told me how to reset the power.
There really was nothing to complain about, all in all we loved Falzen, and Sud Tirol in general - I could live here permanently, not just on holiday.